Denise Napier
Brookshire,TX
Summary
Skilled Legal Assistant with comprehensive experience in drafting legal documents, managing case files, and performing research. Strong ability to maintain efficient office environment through exceptional organizational skills and attention to detail. Demonstrated capability in maintaining confidentiality, providing support on complex legal cases, and contributing positively to team efforts.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Legal Assistant
TJH Injury Law
Houston, TX
09.2023 - Current
- Customer Service
- Technology Skills
- Multitasking
- Dependable
- Attention to detail
- Client interaction
- Communication and Interpersonal Skills
- Organization
- Drafting
- Processed closing documents and transactional documents for legal review.
- Maintained knowledge on case status by reviewing relevant records and reporting back to clients.
- Corresponded daily with clients, insurance adjusters, doctors and attorneys.
- Processed incoming mail on a daily basis.
- Greeted clients upon arrival at office and provided assistance as needed.
- Maintained client confidentiality in all matters.
- Organized legal documents in company filing systems and databases.
- Answered phones promptly while providing courteous customer service.
- Responded to client calls and inquiries to deliver applicable information.
- Proofread drafts of legal documents for accuracy in grammar and punctuation.
- Operated equipment and machinery according to safety guidelines.
- Identified needs of customers promptly and efficiently.
Teacher
School Of Science and Technology
Houston, TX
08.2021 - 09.2023
- Patience and empathy
- Communication
- Team - oriented
- Resourcefulness
Attendance Clerk Aide
Lufkin Middle School
Lufkin, TX
11.2000 - 10.2007
- Placed calls to parents to determine reasons for students' absences, meticulously noting details.
- Proofread documents carefully to check accuracy and completeness of all paperwork.
- Welcomed visitors to main office and asked questions in effort to determine how to best serve needs.
- Maintained positive working relationship with fellow staff and management.
- Located and retrieved files, assisting public with general information.
- Assisted organizational efforts by filing, entering data and answering phones.
- Answered questions and fulfilled requests with friendly and knowledgeable service.
- Operated equipment and machinery according to safety guidelines.
Education
Administrative Assistant -
Penn Foster
07.2023
Administrative Assistant -
Angelina Community College
Lufkin, TX05.1983
Skills
- Case Management
- Collaboration with clients
- Legal Research
- Drafting legal documents
- Submit for expenses
- Coping/Printing/Scanning
- Managing case files
- Administrative Experience
- Request for medical/billing records
- Word
- Communication
- Outlook
- Proofreading
- Typing
- English
- Document filing
- Court filing
- Administrative support
- Legal document preparation
Certification
Certified Administrative Assistant, 07/01/23, Present
Timeline
Legal Assistant
TJH Injury Law
09.2023 - Current
Teacher
School Of Science and Technology
08.2021 - 09.2023
Attendance Clerk Aide
Lufkin Middle School
11.2000 - 10.2007
Administrative Assistant -
Penn Foster
Administrative Assistant -
Angelina Community College