DENISE NILE
Yulee,FL
Summary
Results-driven Quality Assurance Manager at dtw Research, Inc., skilled in utilizing Adobe Photoshop and fostering effective team communication to optimize operational workflows. Successfully streamlined data processing, achieving a marked reduction in inaccuracies while demonstrating a strong combination of technical expertise and leadership capabilities.
Overview
27
27
years of professional experience
Work History
Schedular Assistant /Transit Consultant
Nassau County Council on Aging
Fernandina Beach, USA
06.2023 - Current
- Enhanced organization of vehicular documentation, aligning them with updated requirements.
- Revised and organized handbooks to align with updated protocols.
- Compiled device and return records for Azuga tracking solutions.
- Assigned Azuga Beacon driver identification cards to every driver for Azuga modules.
- Organized instructional programs for newly hired employees on operational standards.
- Fostered harmonious connections within the workplace.
- Managed document management system for efficient organization of company files.
- Regularly kept databases up-to-date with recent data.
- Effectively handled time management to complete tasks on schedule.
- Oversaw inventory and supplies to guarantee material availability.
- Utilized interpersonal skills to approach and converse with customers.
- Maintained positive working relationship with fellow staff and management.
Senior Processor, Digital & Print Team
dtw Research, Inc.
Fernandina Beach, USA
04.2020 - 04.2023
- Processed pharmaceutical marketing data to streamline operations in digital and print media.
- Utilized Microsoft Word to organize email content received from Healthcare Professionals, ensuring improved viewing quality.
- Collected diverse types of media documents.
- Conducted processing of documents for reliable archive management.
- Utilized specialized processing software and systems effectively.
Part Time Flexible Clerk
Dollar Tree
Yulee, USA
11.2020 - 03.2021
- Replenished inventory and maintained stock levels.
- Processed various types of transactions including cash, check, and credit card.
Senior Project Coordinator
dtw Research, Inc.
Fernandina Beach, USA
08.2017 - 04.2020
- Simplified material access through comprehensive database editing.
- Ended the allocation phase of marketing collateral.
- Clients now pay to view their subscriptions online.
- Filled in for absent colleagues by handling data input.
Quality Assurance Manager
dtw Research, Inc.
Fernandina Beach, USA
11.2006 - 08.2017
- Assessed the regular data entries submitted by a group exceeding ten colleagues.
- Reduced inaccuracies by optimizing Excel spreadsheets for month-end material allocation.
- Supervised team members in absence of Executive Director.
- Coordinated distribution of marketing materials for clients at month-end.
- Provided timely data entry support during staffing shortages.
Data Entry Clerk
DTW Marketing Research Group
Flanders, USA
08.1998 - 11.2006
- Digitized pharmaceutical promotional materials with Adobe software.
- Guided new staff on data input and document scanning processes.
- Rectified scanner settings to enhance scan quality.
- Organized materials into specific categories for monthly client sorting.
- Digitally reformatted and archived hard copy data.
Education
Diploma -
West Morris Mendham High School
Skills
- Market Analysis
- Client Account Oversight
- Proficient in Software Applications
- Industry Specific Software
- Effective Time Management
- Office Management Skills
- Skilled in Microsoft Office Applications
- Adobe Photoshop
- Logical Reasoning Skills
- Problem-Solving Skills
- Effective Interpersonal Communication
- Written communication
- Oral communication
Volunteer Experience
Relay for Life of Greater Heights, 05/01/11, Vice President Team Leader, Provided help in set up for our booth, and encouraging team morale for the walk thru the night.
Timeline
Schedular Assistant /Transit Consultant
Nassau County Council on Aging
06.2023 - Current
Part Time Flexible Clerk
Dollar Tree
11.2020 - 03.2021
Senior Processor, Digital & Print Team
dtw Research, Inc.
04.2020 - 04.2023
Senior Project Coordinator
dtw Research, Inc.
08.2017 - 04.2020
Quality Assurance Manager
dtw Research, Inc.
11.2006 - 08.2017
Data Entry Clerk
DTW Marketing Research Group
08.1998 - 11.2006
Diploma -
West Morris Mendham High School
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