Denise Ortega
Miami,FL
Summary
A reliable individual with a proven track record of balancing work and studies. Possesses a strong attention to detail and a commitment to providing exceptional customer service. Demonstrates effective communication skills and the ability to work well within a team. A quick learner who is eager to take on new challenges and continuously improve both personally and professionally. Dedicated and motivated college student with two years of experience in the grocery retail industry. Seeking to add onto a strong work ethic, customer service skills, and ability to multitask in a dynamic environment. Committed to achieving academic excellence while contributing to the success of a forward-thinking organization.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier/Customer Service Associate
Publix
08.2021 - Current
- Customer service and interpersonal skills, Strong work ethic and attention to detail, Ability to multitask and prioritize tasks effectively, Proficient in cash handling and operating POS systems, Communication and teamwork abilities, Time management and organizational skills, Willingness to learn
Cashier/Food Handler
MOOYAH BURGER, FRIES AND SHAKES
04.2021 - 07.2021
- Operated the cash register, handled cash transactions, and efficiently processed payments, maintaining accuracy and accountability
- Teamwork skills by communicating with other staff members
- Adapted to work evenings, weekends, and holidays as needed
- Understanding of food safety and hygiene regulations.
Education
Associate of Science -
Miami Dade College
Miami, FL11.2025
High school diploma -
G. Holmes Braddock Senior High School
Miami, FL05.2020
Skills
- Hospitality
- POS Systems
- Customer Assistance
- Payment Collection
- Written and Verbal Communication
- Cleaning and Sanitizing
- Fluent in English & Spanish
- Time Management Skills
- Cash Management
- Refunds and Exchanges
- Conflict Resolution
Languages
English
Spanish
Certification
- RBT - Registered Behavior Technician
Timeline
Cashier/Customer Service Associate
Publix
08.2021 - Current
Cashier/Food Handler
MOOYAH BURGER, FRIES AND SHAKES
04.2021 - 07.2021
Associate of Science -
Miami Dade College
High school diploma -
G. Holmes Braddock Senior High School