Summary
Overview
Work History
Education
Skills
Timeline
Generic

Denise Payne

South Lebanon,OH

Summary

Proven Direct Support Professional and Store Manager with a track record of enhancing the quality of life for individuals with disabilities and driving operational success at CLW. Expert in crisis management and team collaboration, demonstrating adaptability and a commitment to continual improvement. Excelled in building effective relationships and ensuring client dignity, leveraging skills in behavioral support and active listening.

Overview

3
3
years of professional experience

Work History

Direct Support Professional

CLW
03.2024 - Current
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Participated in de-escalation efforts for maintaining harmonious environments.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.

UDF

Store Manager
11.2021 - 02.2024


  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Learned and adapted quickly to new technology and software applications.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

Nursing

Sinclair Community College
Dayton, OH

High School Diploma -

Springboro High School
Springboro, OH
06.1997

Skills

  • Time management
  • First aid and safety
  • Behavior redirection
  • Client support
  • Compassionate caregiving
  • Behavioral management
  • Client documentation
  • Housekeeping tasks
  • Decision-making support
  • Health and safety requirements
  • Relationship building
  • Direct patient care
  • Transportation
  • Patient care
  • Goal setting
  • Team collaboration
  • Social skills development
  • Crisis management
  • Community integration
  • Safety monitoring
  • Nutrition support
  • Active listening
  • Adaptability and flexibility
  • Positive reinforcement
  • Behavioral support

Timeline

Direct Support Professional

CLW
03.2024 - Current

UDF

Store Manager
11.2021 - 02.2024

Nursing

Sinclair Community College

High School Diploma -

Springboro High School

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Denise Payne