DENISE PETERSON

• Oversee inbound receipts and outbound shipments, the invoicing of all freight and maintaining accurate and organized digital and filed records of all bill of ladings
• Create and maintain operational efficiencies within the offices through scheduling, planning.
• Oversee training of all office personnel and enforce proper shipping/receiving procedures to maintain safety and quality
• Manage the Wave Planning, Account Planning, Merchandise Coordinators, Shipping and Receiving Clerks.
• Collaborate with W&D customer service and account representatives for multiple divisions to provide timely updates regarding shipments.
• Create and maintain operational efficiencies within the offices through scheduling, planning, and supervision.
• Oversee projects as needed to support the business
• Directly collaborate with W&D customer service and account representatives for multiple divisions to provide timely updates regarding shipments
• 1. Oversee training of all office personnel and enforce proper shipping/receiving procedures to maintain safety and quality

Budgetary Responsibilities:

Shipping Sales Support: $500M – $1.5B+

Salary: $500K – $1M (Hourly and Salaried Employees both PVH and temporary)

• Trained, mentored and motivated associates to maximize team productivity.
• Developed initiatives for process improvement and reviewed and assessed ongoing operations.
• Built upon established practice standards to improve operational performance and reduce labor costs.
• Trained, managed and motivated employees to promote professional skill development.
• Motivated employees to share ideas and feedback.
• Recruited and recommend hiring individuals demonstrating passion, dedication and added value to team as temporarily associates.
• Managed labor to improve productivity metrics consistently.
• Provided leadership to 20-100 associates through coaching, feedback and performance management.
• Assessed associate's individual strengths and delivered mentoring to improve upon weak skill levels.
• Generated daily operational reports for corrective action or continuous improvement.
• Represented integrity and professionalism in business, serving as mentor and role model to staff.
• Engaged professionally with division representation to build rapport and nurture relationships.
• Managed daily departmental operations to ensure monthly productivity goals are met.
• Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
• Generated reports detailing project information and predictions.
• Managed special projects through effective resolution with divisional partnership.
• Balanced and reconciled customer specific account monthly. ( Costco )