Denise Phillips
Chandler
Summary
Dynamic operations leader with expertise in marketing strategy development and relationship management. Proven ability to enhance community engagement and improve client satisfaction through effective hiring and business planning.
Overview
41
41
years of professional experience
Work History
Owner/Operator
Advance Padel USA
Chandler, AZ
03.2025 - Current
- Oversee day-to-day operations of facility, ensuring smooth service delivery and customer satisfaction.
- Develop strategic marketing initiatives to increase brand visibility and attract new clients.
- Train staff on customer service protocols and operational procedures to enhance team performance.
- Establish partnerships with local businesses to promote events and enhance community engagement.
- Implement scheduling systems for court bookings, optimizing usage and improving client experience.
- Evaluate customer feedback to refine services and improve overall client satisfaction rates.
- Oversee the hiring process, selecting highly skilled candidates who contributed significantly to company success.
- Continue to advance the sport of Padel in the USA
Health and Wellness Consultant
Self Employed Services
Chandler, AZ
01.1997 - Current
- Developed personalized health and wellness plans for diverse clients.
- Conducted comprehensive assessments to identify client needs and goals.
- Led workshops on nutrition, fitness, and mental wellness strategies.
- Established partnerships with local health professionals to enhance service offerings.
- Designed educational materials to promote healthy lifestyle choices and practices.
- Organized and led seminars and classes for interested clients, providing tips and advice for lifestyle changes and healthy living, including organic gardening/small scale farming and other sustainability practices.
- Designed custom workout routines based on individual fitness levels, ensuring safe progressions toward goals.
- Created client unique supplement protocols tailored to specific health concerns.
Executive Director
Harvest for Humanity 501(c)3
Chandler, AZ
03.2009 - 08.2019
- Farmed 3 acres of land using natural, organic, sustainable process. Donated produce to people living with cancer.
- Recruited and managed volunteers and corporate volunteer programs.
- Led strategic initiatives to enhance organizational effectiveness and community impact.
- Developed partnerships with local businesses and stakeholders to expand program reach.
- Oversaw fundraising efforts, cultivating donor relationships to secure financial support.
- Implemented operational improvements, increasing efficiency across service delivery programs.
Senior Configuration Analyst
Allied-Signal Aerospace
Tempe, AZ
02.1985 - 06.1997
- Led configuration management initiatives to enhance product lifecycle efficiency and compliance with aerospace and military standards.
- Analyzed complex military and defence systems configurations to identify optimization opportunities and mitigate risks in project delivery.
- Collaborated with cross-functional teams to streamline change management processes, reducing turnaround times significantly.
- Developed and implemented strategic processes for documentation control, ensuring alignment with regulatory requirements.
- Mentored junior analysts on best practices in configuration management, fostering a culture of continuous improvement.
Education
Arizona State University
Tempe, AZMaricopa Community Colleges, Mesa Community College
Mesa, AZBioLink Science School of Massage Therapy
Tempe, AZSkills
- Operations oversight
- Documentation and reporting
- Hiring
- Business planning
- Marketing strategy development
- Relationship management
- Sales negotiation
- Negotiation
Timeline
Owner/Operator
Advance Padel USA
03.2025 - Current
Executive Director
Harvest for Humanity 501(c)3
03.2009 - 08.2019
Health and Wellness Consultant
Self Employed Services
01.1997 - Current
Senior Configuration Analyst
Allied-Signal Aerospace
02.1985 - 06.1997
Arizona State University
Maricopa Community Colleges, Mesa Community College
BioLink Science School of Massage Therapy