Denise Quevedo
Jarrell
Summary
Motivated individual with interpersonal skills for providing excellent customer service, as well as a quick thinking problem solver that is results driven. Works hard to complete tasks efficiently while staying productive throughout the shift to ensure the workplace runs smoothly.
Overview
8
8
years of professional experience
Work History
Representative Patient Access
R1 Rcm
Austin
08.2023 - Current
- Performed administrative tasks such as filing documents and updating records.
- Empathy and patience in high pressure situations
- Adaptability in fast-paced environments
- Excellent communication and active listening
- Established positive relationships with patients through effective communication techniques
E-store Shopper
HEB Grocery Store
Austin
10.2018 - Current
- Memorized store layouts and planograms to fulfill orders using shortest, most effective route.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Constantly met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
Cashier
Taco Bell
Pflugerville
09.2017 - 10.2018
- Greeted customers entering restaurant and responded promptly to customers needs.
- Stocked, tagged and displayed merchandise as required.
- Learned duties for various positions and provided backup at key times
- Worked flexible schedule and extra shifts to meet business needs.
Arcade Attendant
Austin Park N Pizza
Pflugerville
12.2016 - 08.2017
- Maintained appearance of arcade floor and surrounding areas by cleaning surfaces, counters, floors and equipment.
- Assisted with ticket redemption and provided prize selection to customers.
- Reported game malfunction to maintenance department for resolution to decrease machine downtime.
- Stocked, replenished and retrieved redemption merchandise, tokens, tickets and informed management of low inventory.
Education
High School Diploma -
Hendrickson High School
Pflugerville, TX08-2018
Skills
- Data entry
- Attention to detail
- Emotional intelligence
- Teamwork and collaboration
- Work ethic
- Initiative
- Optimistic
- Communication (verbal and written)
Timeline
Representative Patient Access
R1 Rcm
08.2023 - Current
E-store Shopper
HEB Grocery Store
10.2018 - Current
Cashier
Taco Bell
09.2017 - 10.2018
Arcade Attendant
Austin Park N Pizza
12.2016 - 08.2017
High School Diploma -
Hendrickson High School