Denise Reaid
Hiram,GA
Summary
Personable and analytical candidate with keen understanding of risk assessment and financial analysis. Possesses solid foundation in underwriting principles and excels in data interpretation and decision-making. Capable of driving positive outcomes through effective evaluation and risk management.
Overview
27
27
years of professional experience
1
1
Certificate
Work History
Associate Underwriter
Bridge Specialty Group
02.2024 - 12.2024
- Increased profitability by effectively managing portfolio risks and making informed underwriting decisions.
- Strengthened relationships with brokers and agents, fostering long-term partnerships and generating new business opportunities.
- Developed strong analytical skills by consistently evaluating data to identify trends impacting insured losses or exposures.
- Assisted in the implementation of new software systems designed to improve overall productivity within the department.
Underwriting Assistant
Transportation Insurance Experts
11.2021 - 11.2023
- Developed and maintained technical understanding of relevant classes of insurance
- Assisted Brokers with binding documents
- Reviewed and processed customer applications & endorsements within established company guidelines
- Performed all operations and duties to conduct customers transactions with exceptional customer service
- Performed daily system monitoring including review of Broker agreements
- Conducted an official examination on accounts for underwriting to ensure MVR’s and Loss Runs are up to date
- Followed up with contract owners when information was incomplete to ensure company had a complete policy
- Performed premium breakdowns & calculated rates based on selected coverages
Shipping and Receiving Coordinator
Pacesetter Steel, Inc.
03.2014 - 08.2020
- Identified and developed working relationships with3rd party carriers to secure full truckload or LTL coverage of freight
- Collaborated with vendor and dispatchers to ensure success in meeting customer shipping needs
- Negotiated effectively with carriers on competitive rates in current market conditions and business needs for swift delivery service
- Prioritized work based on customer and operational needs
- Tracked loads in route, scheduled pick-ups, and provided timely delivery updates
- Resolved complaints concerning billing and delivery status and escalated service failures to quality control
- Completed delivery and acceptance orders, while reconciling shipment quantities with shipment documentation
Supervisor
Molly Maid
06.2011 - 03.2014
- Managed a cleaning crew (3) to ensure timely and accurate completion of assigned tasks
- Developed duty list for employees and inspected work to ensure proper completion
- Assisted in goal setting for the custodial staff and recommended work improvements
- Resolved customer issues and concerns, as well as, maintained ongoing customer relationships
- Conducted training and development of employees
- Maintained inventory equipment and supplies
Owner
Residential House Cleaning
03.1998 - 06.2011
- Monitor, control and manage business operations to meet customer expectations
- Performed routine cleaning tasks of corporate offices and residential homes
- Prepared, submitted and followed up on billing and invoicing
- Managed inventory while controlling operating costs
- Maintained excellent customer relationships due to level of professionalism and communication
Education
Online Accreditation -
America’s Professor
05.2022
Skills
- Deadline oriented & fast paced
- Strong people skills through daily interaction with multiple customers
- Attention to detail with little mistakes and audit experience
- Competent in Microsoft applications
- Conflict Resolution
- Canal, Great American Insurance, Canopius, Surefyre
- Policy review
- Underwriting guidelines
Certification
- Licensed Insurance Adjuster-[State]-[State Department of insurance].
Languages
English
Full Professional
Timeline
Associate Underwriter
Bridge Specialty Group
02.2024 - 12.2024
Underwriting Assistant
Transportation Insurance Experts
11.2021 - 11.2023
Shipping and Receiving Coordinator
Pacesetter Steel, Inc.
03.2014 - 08.2020
Supervisor
Molly Maid
06.2011 - 03.2014
Owner
Residential House Cleaning
03.1998 - 06.2011
- Licensed Insurance Adjuster-[State]-[State Department of insurance].
Online Accreditation -
America’s Professor
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