Dynamic leasing agent with expertise in customer service, leasing, and move-in coordination. Proven ability to enhance tenant relations and streamline lease preparation processes to ensure high occupancy rates.
Work History
Leasing Agent
15 Years 11 Months
Landmark Companies LLC. | 07.2010 - 06.2026
Managed tenant relations to enhance resident satisfaction and retention.
Conducted property tours, showcasing amenities and features to prospective tenants.
Processed leasing applications efficiently to expedite occupancy rates.
Collaborated with maintenance teams to resolve tenant issues promptly.
Drafted and reviewed lease agreements to maintain compliance with legal regulations and internal guidelines.
Receptionis/Medical Billing Specialist
20 Years 4 Months
Adult and Pediatric Urology Group | 03.1988 - 07.2008
Managed patient check-in and appointment scheduling processes to ensure smooth operations.
Assisted patients with inquiries, providing exceptional customer service and support.
Coordinated communication between medical staff and patients to enhance workflow efficiency.
Maintained accurate patient records within electronic health record systems to ensure data integrity.
Resolved customer problems and complaints.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Provided clerical support to company employees by copying, faxing, and filing documents.
Maintained visitor log for entering and leaving facility for security purposes.
Education
High School Diploma
Parsippany Hills High School | Parsippany, NJ | 06-1979