Denise Rivera
Seattle,WA
Summary
Dynamic professional with expertise in financial planning and bilingual communication, honed at Chase Bank. Proven ability to enhance client satisfaction through strategic service improvements and efficient loan processing. Skilled in investment strategies, driving portfolio growth by 15%. Adept at fostering collaborative environments, ensuring compliance, and delivering exceptional results in diverse roles.
Overview
15
15
years of professional experience
Work History
Associate Banker
Chase Bank
08.2021 - 06.2026
- Assisted clients with account inquiries, ensuring timely and accurate responses.
- Processed transactions efficiently, contributing to daily operational goals.
- Maintained up-to-date knowledge of banking products and services for effective customer support.
- Collaborated with team members to enhance customer service strategies and improve client satisfaction.
Pawnbroker
Pawn Pros
02.2011 - 12.2015
- Evaluated items for pawn value using market research and appraisal techniques.
- Managed customer transactions efficiently, ensuring compliance with legal regulations and company policies.
- Assisted clients in understanding loan agreements and payment options for pawnbroker services.
- Conducted inventory assessments to maintain accurate records of items on loan or for sale.
Private Nanny
Demetri and Tami Marinakis
02.2011 - 06.2012
- Managed daily schedules, ensuring timely activities and routines for children.
- Prepared nutritious meals, accommodating dietary restrictions and preferences effectively.
- Facilitated educational activities, promoting developmental milestones and learning objectives.
- Implemented positive discipline strategies to foster behavioral growth and emotional regulation.
Education
High School Diploma -
Evergreen HighSchool
Burien WaSkills
- Investment strategies
- Portfolio management
- Loan processing
- Financial planning
- Bilingual Spanish and English
Languages
Spanish
Native or Bilingual
Timeline
Associate Banker
Chase Bank
08.2021 - 06.2026
Pawnbroker
Pawn Pros
02.2011 - 12.2015
Private Nanny
Demetri and Tami Marinakis
02.2011 - 06.2012
High School Diploma -
Evergreen HighSchool