Denise Rodriguez
Brownsville,TX
Summary
Reliable person with a strong background in cash handling and safety compliance. Recognized for effective verbal communication and customer service skills. Aiming to leverage expertise to enhance operational efficiency and foster positive customer experiences.
Overview
27
27
years of professional experience
Work History
Checker
HEB Grocery Store
Brownsville, TX
03.2012 - 03.2026
- Processed payments via credit cards, gift cards, checks, and cash to enhance transaction accuracy and customer satisfaction.
- Ensured adherence to safety guidelines, minimizing risk of workplace accidents.
- Facilitated quick processing of returns and exchanges in compliance with company procedures.
- Managed cash register operations to streamline financial transactions and maintain customer flow.
- Assisted customers with inquiries to improve overall shopping experience.
Bartender
Tony Romas
Brownsville, TX
04.1999 - 11.2012
- Mixed and served beverages, enhancing customer satisfaction and experience.
- Engaged customers to create a welcoming atmosphere and strengthen rapport.
- Maintained cleanliness and organization of bar area for efficient service.
- Collaborated with kitchen staff to synchronize food and drink orders.
- Managed inventory by tracking supplies and ordering to ensure availability.
- Trained new bartenders on drink preparation and customer service standards.
- Implemented safety protocols to ensure responsible alcohol service.
- Operated cash register and point of sale (POS) system for transactions.
Education
GED -
Gladys Porter High School
3500 International Blvd06-1994
Skills
- Payment processing and cash management
- Transaction accuracy and return handling
- Cash handling
- Basic mathematics
- Safety compliance
- Customer service and assistance
- Relationship building
- Verbal communication
- Cooperative attitude
Languages
English
Professional
Spanish
Professional
Timeline
Checker
HEB Grocery Store
03.2012 - 03.2026
Bartender
Tony Romas
04.1999 - 11.2012
GED -
Gladys Porter High School