Kayla Melonson
San Antonio,
Summary
Recent Bachelor's graduate with experience in customer service, nonprofit outreach, and leadership roles in campus organizations. Skilled in attention to detail, data organization, and communication, with hands-on experience in transactions, records management, and public-facing roles. Seeking entry-level opportunities in insurance analysis, legal or compliance support, investigative work, or related analytical and service-oriented fields.
LinkedIn: www.linkedin.com/in/kayla-melonson-69a2142ba
Overview
6
6
years of professional experience
1
1
Certification
Work History
Checker
H-E-B
San Antonio, TX, United States
07.2025 - Current
- Process high volumes of cash, card, and check transactions in a fast-paced retail environment with strong accuracy and attention to detail
- Maintain an average of 34–35+ items per minute (IPM) while ensuring accurate and efficient checkout service
- Verify pricing, coupons, and PLU codes to ensure correct billing and reduce transactional errors
- Identify and resolve checkout discrepancies, supporting accurate financial handling and compliance procedures
- Maintain an organized checkout area and assist customers to support efficient store operations
Intern
Mothers Against Drunk Driving (MADD)
San Antonio, TX, United States
01.2026 - 05.2026
- Educated the public on the dangers of drunk and drugged driving while supporting organizational outreach and awareness initiatives
- Assisted with community engagement efforts through tabling events at schools, fairs, and public education events
- Communicated with public relations contacts via email to support outreach and partnership coordination, sending approximately 200+ emails to maintain engagement and support initiatives
- Contacted corporations to request and secure donated prizes for events and fundraising initiatives
- Maintained and updated media and outreach spreadsheets to support organizational tracking and coordination
To-Go Server
Lupe Tortilla
San Antonio, TX, United States
02.2025 - 06.2025
- Suggested menu items and add-ons to increase order value and enhance customer experience
- Assembled and packaged to-go orders accurately, ensuring correct items, condiments, and utensils were included
- Organized orders based on temperature and stability requirements to maintain food quality during transport
- Answered phone orders, communicated menu options, and provided accurate preparation time estimates
To-Go Server
Pappadeaux Seafood Kitchen
San Antonio, TX, United States
04.2023 - 07.2024
- Processed to-go orders and cashier transactions accurately in a fast-paced restaurant environment
- Verified orders for accuracy and completeness prior to customer pickup to ensure correct items and modifications
- Handled customer questions regarding menu items, order status, and timing with clear communication
- Maintained strong attention to detail while managing multiple time-sensitive orders
Sales Associate (Seasonal)
Build-A-Bear Workshop
San Antonio, TX, United States
12.2022 - 01.2023
- Processed customer transactions accurately while maintaining efficient register operations in a retail environment
- Assisted customers with purchases and in-store experiences, supporting a positive and engaging shopping environment
- Delivered attentive customer service while managing multiple tasks during high-traffic periods
- Ensured accurate handling of payments and maintained transaction integrity at the point of sale
Ride Operator
Six Flags
San Antonio, TX, United States
07.2020 - 12.2020
- Operated amusement park rides in accordance with strict safety procedures and operational guidelines
- Monitored guest safety before and during ride operation, ensuring compliance with park regulations
- Provided professional customer service, addressing guest questions and resolving issues in a timely manner
- Maintained cleanliness and sanitation standards in assigned area to support a safe guest environment
- Assisted team members to improve ride efficiency and reduce guest wait times during peak hours
Education
Bachelor of Arts - Criminology & Criminal Justice
The University of Texas At San Antonio
San Antonio, TX, United States05.2026
Criminology & Criminal Justice
Prairie View A&M University
Prairie View, TX, United StatesSkills
- Customer Service & Public Interaction
- Attention to Detail & Accuracy
- Cash Handling & Transaction Processing
- Data Entry & Spreadsheet Management
- Professional Communication (Email, Phone, In-Person)
- Event Coordination & Community Outreach
- Records Management & Documentation
- Leadership & Team Coordination
- Financial Tracking & Budget Oversight
- Graphic Design (Canva; Flyers & Event Materials)
- Microsoft Office & Google Workspace
- Policy Adherence & Compliance Awareness
Certification
- CITI Program – Social/Behavioral Research Training (2024)
- Texas Food Handler Certification (2025)
- Texas Alcoholic Beverage Commission (TABC) Certification (2025)
Timeline
Intern
Mothers Against Drunk Driving (MADD)
01.2026 - 05.2026
Checker
H-E-B
07.2025 - Current
To-Go Server
Lupe Tortilla
02.2025 - 06.2025
To-Go Server
Pappadeaux Seafood Kitchen
04.2023 - 07.2024
Sales Associate (Seasonal)
Build-A-Bear Workshop
12.2022 - 01.2023
Ride Operator
Six Flags
07.2020 - 12.2020
Bachelor of Arts - Criminology & Criminal Justice
The University of Texas At San Antonio
Criminology & Criminal Justice
Prairie View A&M University