Denise Romo
Fontana,CA
Summary
Highly organized and dependable candidate adept at efficiently managing diverse priorities while maintaining a positive demeanor. Eager to contribute to a role that offers the opportunity to positively influence individuals and advocate for employee success utilizing strong interpersonal and problem-solving skills to address professional challenges effectively.
Overview
9
9
years of professional experience
Work History
Dock Clerk
Amazon Inc.
02.2017 - Current
- Manage team of 30 inbound associates on daily basis.
- Increased inbound performance by working alongside management to enforce use of rate tracking kiosks.
- Plan inbound arrivals.
- Manage and schedule time of receives.
- Coordinate trailers to corresponding dock doors.
- Communicate with transportation team, management and dock personnel.
- Experienced in all other areas of building including: inbound, outbound, scanning, water-spider, small sort, and non-con.
Seasonal Sortation Associate
Amazon Inc.
11.2016 - 01.2017
- Sorted, scanned, and organized packages on pallet
- Unloaded trailers and pallets in inbound.
- Loaded packages and pallets in outbound trailers.
Retail Associate
Ross Stores, Inc.
01.2015 - 12.2015
- Assisted customers at register
- Answered customer questions in polite and knowledgeable manner and handled all customer issues in courteous way.
- Maintained clean and organized sales floor.
Education
Bachelor of Arts - Sociology
California State Polytechnic University, Pomona
Pomona, CA12.2020
Associate of Arts - Psychology
Citrus College
Glendora, CA06.2018
Associate of Arts - Social And Behavioral Sciences
Citrus College
Glendora, CA06.2018
Associate of Arts - Liberal Arts - Social And Behavioral Sciences
Citrus College
Glendora, CA06.2018
Skills
- Able to handle multiple tasks, prioritize responsibilities, and meet deadlines in fast-paced environment
- Active and empathetic listening: demonstrated ability to engage with team members, fostering positive and collaborative work environment
- Ability to engage and support associates
- Ability to work well with others in teams
- Ability to identify issues and develop practical solutions
- Proficient in Microsoft Office
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Dock Clerk
Amazon Inc.
02.2017 - Current
Seasonal Sortation Associate
Amazon Inc.
11.2016 - 01.2017
Retail Associate
Ross Stores, Inc.
01.2015 - 12.2015
Bachelor of Arts - Sociology
California State Polytechnic University, Pomona
Associate of Arts - Psychology
Citrus College
Associate of Arts - Social And Behavioral Sciences
Citrus College
Associate of Arts - Liberal Arts - Social And Behavioral Sciences
Citrus College