Denise Rupert
New Port Richey,FL
Summary
Accomplished Customer Service Supervisor with a proven track record at Macy's, enhancing team collaboration and boosting morale. Expert in problem-solving and time management, significantly improved service quality and customer satisfaction. Skilled in leadership, adept at resolving escalated issues, ensuring a high level of customer service.
Overview
7
7
years of professional experience
Work History
Customer Service Supervisor
Macys
10.2017 - Current
- Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
- Collaborated with other departments to address recurring customer concerns, improving overall service quality.
- Coached employees through day-to-day work and complex problems.
- Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
Skills
- Problem-Solving
- Time Management
- Customer Service
- Team Building and Leadership
Timeline
Customer Service Supervisor
Macys
10.2017 - Current
Similar Profiles
Jhonatan VelasquezJhonatan Velasquez
Vendor at MacysVendor at Macys
Veronica MartinezVeronica Martinez
Cosmetic Counter Manager at MacysCosmetic Counter Manager at Macys
Carl DavidCarl David
Reverse Logistcs Manager at MacysReverse Logistcs Manager at Macys
Mariah Larae CollinsMariah Larae Collins
Beauty sales associate at MacysBeauty sales associate at Macys
WILLIAM SCHWANERWILLIAM SCHWANER
Calibration Technician at American Valley Avionics and CalibrationCalibration Technician at American Valley Avionics and Calibration