Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
Bartender
Denise Sclafani

Denise Sclafani

Hospitality
Miramar,FL

Summary

Successful Cafe Manager leading, training and motivating employees to consistently exceed targets. Delivers exceptional service to every guest as head of high-performance team dedicated to top-notch customer relations. Competent in business management, marketing and inventory control.

Overview

12
12
years of professional experience
5
5
years of post-secondary education

Work History

Bistro Manager

Marriott
Ft Lauderdale, FL
07.2021 - Current
  • Secured daily cash by verifying totals and making nightly deposits.
  • Managed display products effectively to achieve consistent sales with minimal waste.
  • Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
  • Handled business administration functions such as payroll, cash register counting, and supply ordering.
  • Trained cafe employees to consistently exceed customers' expectations and provide superior service.
  • Implemented cost saving measures to reduce operational costs and align with budget.

Bookkeeper

Bob's Produce
Ft Lauderdale, FL
02.2011 - Current
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
  • Maintained and processed invoices, deposits, and money logs.
  • Reported financial data and updated financial records in ledgers and journals.
  • Developed and implemented procedures to improve accounting efficiency.

Realtor

Rent Free Realty
Pembroke Pines, FL
07.2020 - 08.2021
  • Compared recently sold area properties to determine competitive market prices.
  • Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Wrote contracts to outline sales and purchases of properties.
  • Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
  • Advised and informed prospective clients on current market activities and conditions.

Server

Mastros Ocean Club
Ft Lauderdale, FL
04.2019 - 08.2020
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Served food and beverages promptly with focused attention to customer needs.

Education

High School Diploma -

Elizabeth High School
Elizabeth, NJ
09.1984 - 05.1988

Paralegal - Paralegal Studies

University of Miami
Miami, FL
07.2014 - 06.2015

Real Estate - Real Estate

Gold Coast Real Estate School
Tamarac FL
02.2008 - 03.2008

Skills

Foodservice

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The life unexamined is not worth living. Socrates

Timeline

Bistro Manager

Marriott
07.2021 - Current

Realtor

Rent Free Realty
07.2020 - 08.2021

Server

Mastros Ocean Club
04.2019 - 08.2020

Paralegal - Paralegal Studies

University of Miami
07.2014 - 06.2015

Bookkeeper

Bob's Produce
02.2011 - Current

Real Estate - Real Estate

Gold Coast Real Estate School
02.2008 - 03.2008

High School Diploma -

Elizabeth High School
09.1984 - 05.1988

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Denise SclafaniHospitality