Katarra Lockhart
Lanett,AL
Summary
Dynamic Bistro Manager with a proven track record at Ram Hospitality, excelling in menu development and customer engagement. Skilled in food safety compliance and employee scheduling, I enhance operational efficiency and elevate customer experiences. Committed to fostering a positive dining atmosphere while driving team performance and satisfaction.
Overview
2026
2026
years of professional experience
Work History
Bistro Manager
Ram Hospitality
Sales Associate
Waffle House
Auburn
03.2025 - 09.2025
- Assisted customers in selecting menu items based on preferences and dietary restrictions.
- Processed customer orders promptly, ensuring a smooth dining experience.
- Maintained cleanliness of dining area, enhancing overall customer satisfaction.
- Collaborated with kitchen staff to ensure timely order preparation and delivery.
- Resolved customer complaints effectively, contributing to a positive dining atmosphere.
- Educated customers on menu offerings, promoting specials and seasonal items.
- Trained new staff on operational procedures and customer service standards.
- Participated in team meetings to discuss sales strategies and improve service delivery.
- Provided feedback to management on customer preferences and potential menu improvements.
- Supported team initiatives to enhance overall store performance and customer loyalty.
Education
High School Diploma - High School
Loachapoka High School
Loachapoka Alabama05.2010
Skills
- Food safety compliance
- Employee scheduling
- Menu development
- Budget planning
- Coffee shop operations
- Customer engagement
- Operational efficiency
- Customer experience management
- Health and safety regulations
- Foodservice
- Expiration monitoring
- Food orders
- Event preparation
Timeline
Sales Associate
Waffle House
03.2025 - 09.2025
Bistro Manager
Ram Hospitality
High School Diploma - High School
Loachapoka High School