Denise Sheldon
Woodstock,CT
Summary
Veterinary Technical Skills to multi-species, including extensive knowledge in Radiology, Ophthalmology. Strong Interpersonal skills, documentation and record keeping. Demonstrates leadership skills and resourcefulness.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
38
38
years of professional experience
Work History
Veterinary Technician
Peake Brook Veterinary Hospital
02.2023 - 11.2025
- Administered vaccinations and medications as directed by veterinarians, ensuring animal health and safety.
- Assisted in surgical procedures by preparing instruments and monitoring anesthesia levels during operations.
- Conducted routine examinations to assess animal health, identifying potential issues for further evaluation.
- Maintained accurate medical records, documenting treatments and patient histories for reference and compliance.
- Trained new staff on veterinary protocols and equipment usage, fostering a collaborative work environment.
- Collaborated with veterinary team to develop improved patient care protocols, enhancing overall service quality.
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Implemented inventory management processes for medical supplies, optimizing resource availability and reducing waste.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
- Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
- Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
- Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
- Contributed to team success by supporting colleagues when needed during emergencies or critical cases requiring additional assistance.
- Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
- Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
- Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.
- Collected patient biopsies and blood samples for laboratory analysis.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Triaged incoming patients to determine treatment needs and urgency of care.
RadiologyOphtomology/Medicine Float Technician
Tufts University/The Henry and Lois Foster Hospital for Small Animals
01.2006 - 02.2022
- Managed upload and export of imaging internal and external clients, PACS, E-film, String Soft
- Small and large animal radiology, CT, and ultrasound.
- Schedule staing including on-call schedules for MRI/CT
- Represent service in managment meetings
- Increased equipment lifespan, performing preventive maintenance and timely repairs.
- Operated diagnostic equipment to assess animal health and support treatment plans.
- Assisted in surgical procedures, ensuring compliance with safety protocols and standards.
- Collaborated with veterinarians to develop and implement patient care strategies.
- Trained junior technicians on best practices for handling animals and maintaining equipment.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Operated diagnostic equipment for comprehensive veterinary assessments.
- Assisted in surgical procedures, ensuring sterile environments and proper instrument availability.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Program Director
Access Agency/Hawkins House
01.1988 - 05.1992
- Supervison (hire, train, evaluate, disipline, terminate, schedule) staff
- On-call 24/7
- nutrition meal planning
- Advocate for youth and program
- Directed program strategy and implementation aligning with organizational goals.
- Managed cross-functional teams to enhance operational efficiency and project delivery.
- Developed comprehensive training programs to upskill team members and improve performance.
- Oversaw budget planning and resource allocation to optimize project outcomes.
Education
High School Diploma -
Woodstock Academy
Woodstock, CTSkills
- Effective relationship-building skills
- Fundamental understanding of Human Resource principles, practices and regulations
- Comprehensive understanding of medical terminology and veterinary pharmacology
- Experience with Microsoft Excel, Outlook, MA word and medical records programs (StringSoft, Harvest, People Soft, HAS)
- Strong ability to manipulate Imagining Software
- Monitor and troubleshoot physiological patient parameters
- Medical history collection
- Diagnostic imaging
- Intravenous injection
- Laboratory skills
- Surgical preparation
- Pharmacy duties
- Client education
- Thoracic and abdominal radiograph
- Treatment administration
Timeline
Veterinary Technician
Peake Brook Veterinary Hospital
02.2023 - 11.2025
RadiologyOphtomology/Medicine Float Technician
Tufts University/The Henry and Lois Foster Hospital for Small Animals
01.2006 - 02.2022
Program Director
Access Agency/Hawkins House
01.1988 - 05.1992
High School Diploma -
Woodstock Academy