Rita Cano
Albuquerque
Summary
Dedicated Direct Care Worker passionate about helping clients lead fulfilling lives by managing health-related conditions. Knowledgeable about memory care, medication administration, appointments, and social activities. Well-organized and compassionate with good relationship-building skills.
Overview
19
19
years of professional experience
2009
2009
years of post-secondary education
Work History
Caregiver
Brookedale Senior Living
Albuquerque
01.2023 - 06.2025
- Assisted clients with daily living activities and personal care needs.
- Provided companionship and emotional support to seniors in their homes.
- Administered medication reminders and managed client schedules effectively.
- Supported bathing, dressing and personal care needs.
- Improved patient outlook and daily living through compassionate care.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Laundered clothing and bedding to prevent infection.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
Front Desk Receptionist
Comfort Inn & Suites
Albuquerque
09.2022 - 01.2023
- Greeted guests warmly and provided exceptional customer service.
- Managed phone calls and directed inquiries to appropriate staff members.
- Scheduled reservations and maintained organized booking information.
- Assisted with check-in and check-out processes for guests.
- Processed payments accurately using hotel management software.
- Maintained front desk area, ensuring cleanliness and organization.
- Responded to guest requests promptly, enhancing overall experience.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Receptionist
Igloo
Katy
12.2012 - 01.2022
- Greeted visitors and directed them to appropriate personnel.
- Processed incoming and outgoing mail promptly and accurately.
- Maintained cleanliness and order in reception area consistently.
- Assisted with administrative tasks, including filing and data entry.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Updated and recorded customer or client information to maintain accounts.
Caregiver
Home Instead Senior Care Home
Houston
07.2006 - 09.2012
- Assisted clients with daily living activities and personal care needs.
- Provided companionship and emotional support to seniors in their homes.
- Administered medication reminders and managed client schedules effectively.
- Communicated effectively with families regarding client well-being and needs.
- Helped clients with mobility and transportation to appointments or outings.
- Observed client behavior and reported any changes to the care team.
- Supported meal preparation and ensured proper nutrition for clients daily.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Improved patient outlook and daily living through compassionate care.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Laundered clothing and bedding to prevent infection.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
Education
CNA - CNA
Job Core
San Marcos, TX 06.2005 - 05.2008
Pasadena High School
Pasadena, TXSkills
- Patient care
- Medication administration
- Personal hygiene
- Safety monitoring
- Emotional support
- Conflict resolution
- Team collaboration
- Mobility assistance
- Activity scheduling
References
References available upon request.
Timeline
Caregiver
Brookedale Senior Living
01.2023 - 06.2025
Front Desk Receptionist
Comfort Inn & Suites
09.2022 - 01.2023
Receptionist
Igloo
12.2012 - 01.2022
Caregiver
Home Instead Senior Care Home
07.2006 - 09.2012
CNA - CNA
Job Core
06.2005 - 05.2008
Pasadena High School