Denise Smith

Packed out money Work Orders for Banks to receive for the next day.

Counted each Order Precisely that came from the vault

Packed out ATM Orders for the next day business for Banks

Made Deposits for Local Business from the cash room

Counted and Matched up deposit with Banks count in System

Enhanced Security by Locking Money Banks ordered according to Location in Rolling Bins to be loaded on to the Brinks Truck For delivery

Matched up pick up with the driver before leaving dock

• Enhanced security by implementing anti-fraud measures and monitoring suspicious activity.
• Collaborated with team members to optimize workflow and ensure efficient customer service.
• Increased accuracy of cash replenishment forecasts by analyzing transaction data trends.
• Adhered to safety protocols and policies to reduce workplace hazards.

Transported wrecked vehicles to and from Airport, Dealerships, and shops that was being repaired, or had been repaired for Hertz to Rent

• Ensured safe and damage-free vehicle deliveries by adhering to strict safety guidelines and protocols.
• Reduced turnaround time for vehicle drop-offs with effective route planning and scheduling.
• Facilitated smooth handovers of transported vehicles to clients, carefully reviewing all relevant documentation before release.
• Maintained a high level of professionalism and customer service throughout all interactions with clients, dispatchers, and colleagues.
• Utilized GPS and other navigation systems to minimize delays with well-planned routes.
• Operated with safety and skill to avoid accidents and delays.

• Improved cash application efficiency by implementing automated systems and processes.
• Reduced manual entry errors for increased accuracy in cash applications.
• Collaborated with cross-functional teams to ensure accurate and timely cash application processing.
• Achieved consistent customer satisfaction through proactive communication and problem resolution.
• Maintained thorough documentation of all cash applications, ensuring a clear audit trail for financial review purposes.
• Assisted with month-end close procedures, including account reconciliations and variance analysis reporting.
• Provided support during financial audits by preparing necessary documentation and answering auditor inquiries regarding cash applications processes.
• Ensured compliance with company policies and relevant regulations through diligent monitoring of cash application activities.
• Promoted a positive work environment by collaborating with colleagues and sharing knowledge on best practices in cash application processes.
• Expedited resolution of unapplied credits by working closely with billing departments to address discrepancies promptly.
• Supported credit control efforts by accurately applying payments against outstanding invoices, reducing delinquency rates.
• Applied cash and wires to corresponding customer accounts based on remittance details provided by customers.
• Identified and communicated customer payment discrepancies and worked directly with collections team for research and resolution.
• Filed reports and posted daily batches in system.
• Worked in paperless environment to accomplish assignments electronically.
• Used data entry skills to accurately document and input statements.
• Audited and corrected billing and posting documents for accuracy.
• Maintained accurate records of customer payments.
• Utilized various software programs to process customer payments.
• Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
• Encoded and canceled checks using bank machines.
• Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.