Denise Spratley
Antioch,CA
Summary
As an United States Army " Automated Logistics Specialist" I handled immense behind the scenes administrative, record keeping and data work, related to operations, equipment, supplies, and maintenance. A big part of my job as an Automated Logistics Specialist was clerical - as accurate records are everything in military logistics. Additionally, I was solely responsible for clerical work, as Secretary of Brandon Cowboys, before promoting to President.
Overview
26
26
years of professional experience
Work History
Mechanical Technical Occupation Trainee
CSP Solano
Vacaville, CA
03.2025 - 04.2025
- CLERICAL: Performed administrative functions, answering phones and filing paperwork in support of department.
- Supported organizational objectives with help from existing employees.
- CLERICAL: Learned new materials, processes, and programs quickly. Specifically was actively engaged in learning data entry using CDCR"s state system, while a trainee in the return to work office/ dept.
- Supported departmental tasks to increase understanding of industry processes.
- Collaborated with peers to maintain cleanliness and organization of work areas.
- Observed experienced staff to learn best practices and improve task execution efficiency.
- Facilitated smoother operations by maintaining clean and organized workspace.
- CLERICAL: Maintained database systems to track and analyze operational data.
- CLERICAL: Gathered, organized and input confidential and sensitive information into digital database.
- CLERICAL: Collected, arranged, and input confidential and sensitive information into database system.
- CLERICAL: Answer incoming phone calls.
- CLERICAL: Perform a variety of clerical duties, including reviewing documents/ files for accuracy in compliance with civil service laws and union agreements - in the return to work office.
- CLERICAL: Provide excellent customer service to a wide variety of CDCR staff and employees in a team environment.
- CLERICAL: Use computer and related word processing.
- CLERICAL: Process incoming mail.
- CLERICAL: Maintain sensitive and confidential office documents
- CLERICAL: Perform miscellaneous clerical functions such as photo copying, scanning, filing, faxing, uploading.
- Complete special projects at the direction of supervising manager.
President / Director Of Personnel
Brandon Cowboys
Brandon, FL
06.2018 - 10.2021
- CLERICAL: Held primary responsibility for onboarding, firing, processing terminations, and maintaining employee records
- CLERICAL: Managed payroll
- CLERICAL: Ensured compliance with employment laws.
- CLERICAL: Ensured compliance with Parks and Recreations for Hillsborough County
- Led strategic planning initiatives to align organizational goals with community engagement efforts.
- Fostered partnerships with local businesses to enhance sponsorship opportunities and funding support.
- Directed team operations to ensure effective execution of events and fundraising activities.
- Implemented volunteer recruitment strategies, increasing participation and community involvement.
- Oversaw financial management, ensuring responsible budgeting of resources.
- Mentored emerging leaders within the organization, fostering professional growth and development.
- Evaluated program effectiveness, recommending improvements based on community feedback and engagement metrics.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Prepared annual budget forecasts and monitored performance to meet organizational objectives.
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
- Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
- Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
- Streamlined organizational processes by evaluating current systems and implementing improvements.
- Inspired innovation by creating an environment that encouraged creative thinking and problem-solving capabilities.
- Delivered operational excellence by optimizing resources, processes, and overall cost structure.
- Developed strong partnerships with cross-functional teams for improved collaboration and efficiency.
- Reduced operational costs through strategic cost management initiatives.
- Launched new products successfully into the market after meticulous research, planning, and marketing campaigns.
- Built a diverse workforce through targeted recruiting efforts focused on diversity, equity, and inclusion principles.
- Navigated complex regulatory environments while maintaining compliance across all aspects of the organization''s operations.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Managed financial, operational and human resources to optimize business performance.
- Represented organization at industry conferences and events.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Founded performance- and merit-based evaluation system to assess staff performance.
- Preside over all Executive and Board of Trustee meetings.
- Perform other functions and duties as may be deemed necessary for the furtherance of the business.
- In matters if safety and security, issue emergency corrective directions that are binding to all organizations
- Be certified in all emergency criteria's such as CPR, Heimlich maneuver, AED, and concussion certifications.
- Manage football officials, including contract negotiations, periodic reviews or assessments, scheduling, pay, and formal complaints.
- Accurately record and maintain all notes and minutes of all proceedings.
- Give, or cause to be given all notices of fees required by the board of trustees.
- Prepare annual budgets for all fundsprepare cash flow statements of income.
- Oversee Large concession kitchen, cooking, supervise cooks, ensuring items are in stock and ready for use, placing orders to fill inventory, ensuring to train new cooks and volunteers with health and sanitation requirements, performing and overseeing cleaning and maintenance of food service areas.
Secretary
Brandon Cowboys
Brandon, FL
06.2017 - 06.2018
- CLERICAL: Coordinated scheduling for executive meetings and events, ensuring optimal use of resources.
- CLERICAL: Managed correspondence, including emails and phone calls, maintaining clear communication channels.
- CLERICAL: Developed and maintained filing systems, improving document retrieval efficiency.
- CLERICAL: Assisted in preparing reports and presentations, ensuring accuracy and adherence to deadlines.
- CLERICAL: Supported team members with administrative tasks, fostering collaboration within the department.
- CLERICAL: Implemented digital tools to improve task tracking and project management across the office.
- CLERICAL: Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- CLERICAL: Answered multi-line phone system and enthusiastically greeted callers.
- CLERICAL: Maintained daily report documents, memos and invoices.
- CLERICAL: Scheduled appointments and conducted follow-up calls to clients.
- CLERICAL: Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- CLERICAL: Entered data into system and updated customer contacts with information to keep records current.
- CLERICAL: Maintained electronic filing systems and categorized documents.
- CLERICAL: Responded to emails and other correspondence to facilitate communication and enhance business processes.
- CLERICAL: Provided clerical support to company employees by copying, faxing, and filing documents.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- CLERICAL: Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
- CLERICAL: Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
- CLERICAL: Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- CLERICAL: Enhanced visibility of office policies by creating and distributing employee handbook.
- CLERICAL: Improved document management with introduction of new digital archiving system.
- CLERICAL: Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
- CLERICAL: Enhanced office efficiency by implementing digital filing systems that streamlined paperwork processing.
- CLERICAL: Keep accurate and legal meeting minutes.
- Maintain member rosters.
- CLERICAL: Ensure compliance with state regulations.
- Organize bylaws
- Player registration
- Coordinate game day schedules.
- CLERICAL: Manage forms and eligibility documents.
- CLERICAL: Maintain 501(c)(3) status compliance
Cheer Coordinator
Brandon Cowboys
Brandon, FL
06.2016 - 06.2017
- Coordinated event logistics, ensuring seamless execution of team activities and community outreach programs.
- CLERICAL: Developed schedules and managed communications between various departments to enhance operational efficiency.
- Implemented process improvements that streamlined workflow and reduced turnaround times for project deliverables.
- Mentored junior staff, providing training on best practices and fostering a culture of collaboration within the team.
- Analyzed feedback from team members to identify areas for improvement in event planning and resource allocation.
- CLERICAL: Oversaw budget management for events, ensuring adherence to financial guidelines while maximizing resource utilization.
- CLERICAL: Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Gathered and organized materials to support operations.
- CLERICAL: Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- CLERICAL: Assisted in recruitment efforts by coordinating interviews and managing on boarding activities for new hires.
- Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
- Managed vendor relationships to secure best quality of services and products for organizational needs.
- Enhanced team communication by implementing weekly coordination meetings and detailed project update emails.
- Coordinated logistics for large-scale events, significantly reducing setup times and eliminating scheduling conflicts.
- CLERICAL: Implemented digital filing system, drastically reducing retrieval times and improving document organization.
- Boosted team morale and productivity by organizing team-building activities and maintaining open-door policy for feedback and concerns.
- Supported successful project completion by meticulously reviewing and updating project plans to reflect changing needs and objectives.
- Reduced expenses for office supplies by negotiating contracts with suppliers, achieving cost savings without compromising on quality.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Kept high average of performance evaluations.
- Interceded between employees during arguments and diffused tense situations.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Manage the cheer program: including establishing team sizes, determining levels of competition,and placing cheerleaders on appropriate squads.
- Compliance and safety: ensure adherence to all safety regulations ( such as CPR/AED certification training) and follow all specific or league rules as well as parks and rec accordance.
- Meeting and recording: attend monthly [board meetings and general association meetings, and act as the liaison between the Executive council and the head coaches.
- Recruit and train coaches, interview, select and train qualified coaches.
- Appoint team staff.
- Supervise coaches during practices and games to ensure proper instruction, safety, and adherence to policies.
- Event coordinate: such as game day performances, local community events, and special appearances.
- Fundraising: organize fundraising to support.
- CLERICAL: Budgeting: maintain a detailed report on financial matters related to inventory, apparel, and operational costs.
- Parent communication: act as a primary point of contact for parents.
- Promote the Organization to increase participation and secure sponsorship.
Automated Logistical Specialist (92A)
US Army
Ft. Lee Virginia
03.2004 - 09.2006
- CLERICAL: As an Automated Logistics Specialist I became very well practiced in reviewing documents for accuracy - making sure forms are complete, signed, and comply with military service policies and regulations.
- CLERICAL: As an Automated Logistics Specialist I am trained in the processes and the maintaining of official files for the U.S. Army. This includes entering transfers, and separations, into an Army database system.
- CLERICAL: I held the responsibilities of routinely reviewing records to ensure compliance with military regulations, policies and requirements... This work transitions into clerical work related to Audits and compliance checks
- CLERICAL: As an Automated Logistics Specialist, for three years, I conducted regular audits of inventory records to identify discrepancies quickly and implement corrective actions proactively.
- Managed supply chain operations, ensuring timely delivery of materials and equipment.
- Coordinated inventory management processes to optimize stock levels and reduce waste.
- CLERICAL: Supervised logistical support teams, enhancing workflow efficiency through training and mentorship.
- CLERICAL: Implemented quality control measures to ensure compliance with safety standards and regulations.
- Developed standard operating procedures for equipment handling and maintenance practices.
- CLERICAL: Collaborated with cross-functional teams to streamline transportation logistics and enhance service delivery.
- CLERICAL: Managed a team of logistical support personnel, providing direction and guidance to help them excel in their roles.
- CLERICAL: Prepared detailed reports on logistical activities for leadership review, highlighting areas requiring improvement or additional resources.
- Participated in continuous improvement initiatives by identifying opportunities for increased efficiency and effectiveness within the logistical operations.
- Supervised maintenance schedules for vehicles and equipment within the unit''s fleet, ensuring optimal functionality throughout deployment periods.
- Maintained accountability for millions of dollars'' worth of equipment, ensuring proper storage and tracking procedures were followed.
- Oversaw disposal or redistribution of excess or obsolete assets according to established guidelines.
- CLERICAL: Streamlined logistics processes by implementing automated systems, resulting in increased efficiency and reduced errors.
- CLERICAL: Managed inventory control for a large warehouse, ensuring accurate record-keeping and timely reordering of supplies.
- Implemented a barcode system for tracking equipment movement within the warehouse, reducing time spent searching for items significantly.
- Negotiated contracts with vendors to secure favorable terms while maintaining quality standards in procurement deals.
- Ensured compliance with all applicable regulations regarding hazardous material handling by enforcing safe storage practices within the warehouse environment.
- Trained new personnel on logistical software systems, fostering effective use and increasing overall productivity.
- Optimized resource allocation during deployments by analyzing requirements and adjusting priorities as needed.
- Assisted in the development of logistical plans for multiple military operations, enabling successful execution with minimal disruptions.
- Coordinated the transportation and distribution of materials, contributing to cost savings and on-time deliveries.
- Met or exceeded production goals and objectives by following strict procedures.
- Developed standard operating procedures for team to follow and maintained records of activities.
- Trained new team members on proper and safe use of tools and equipment.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Led improvement initiatives to advance operational efficiencies and increase revenue. Supervise and manage stock record/ warehouse functions pertaining to receipt, storage, distribution, and issue and maintain equipment records and parts. Establish and maintain stock records. Review and verify quantities received against bills of contracts, purchase requests and shipping documents. Unload, unpack, count, segregate, palletize and store incoming supplies and equipment. Construct bins, shelving and other storage aids. Simplify and standardize the collection and use of maintenance data. Raise the quality and accuracy of performance, cost and parts data through improved maintenance management. Stock control and accounting procedures. Procedures for shipping, receiving, storing and issuing stock. movement, storage and maintenance of ammunition. Procedures for handling medical, food and clothing supplies. Completed duties mathematics,bookkeeping, accounting, business administration and typing, operation of forklifts and other warehouse equipment. Experience in positions such as stock control clerk, parts clerk, store keeper with civilian and military factories, repair shops and government warehouse and stockrooms. Trained in the global combat support system- Army stock record management, and warehouse functions. Drive vehicles to deliver supplies or operate forklifts,also construct bins, shelving, and other storage aids. receiving and processing orders for materials, merchandise, classified ads, or service such as repairs, installations, or rental of facilities.
Employee
Subway
Vacaville, CA
11.2003 - 02.2005
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Overseeing daily operations including food preparation and cleanliness. Provide customer service. Maintain inventory, perform daily inventory count and monitor food levels. Ensure food safety, including food handling, storage and temperature.
Shift Leader
Papa Murphy's
Vacaville, CA
01.2003 - 02.2004
- CLERICAL: Supervised daily operations, ensuring adherence to quality and safety standards.
- Trained new team members on workflows and customer service best practices.
- Managed inventory levels, optimizing stock management and reducing waste.
- CLERICAL: Implemented employee scheduling, enhancing shift coverage and operational efficiency.
- CLERICAL: Resolved customer issues promptly, improving satisfaction and loyalty rates.
- CLERICAL: Conducted performance evaluations, providing feedback to enhance team productivity.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- CLERICAL: Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- CLERICAL: Regularly resolved staff complaints and issues and offered policy based solutions to achieve remedy.
- CLERICAL: Collaborated with fellow management staff in maintenance of consistent, policy based, standards across all shifts.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- CLERICAL: Enforced company policies and regulations with employees.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- CLERICAL: Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- CLERICAL: Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
- Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
- Negotiated with suppliers for better pricing, reducing operational costs without compromising quality.
- Enhanced team efficiency by leading shift changeovers, ensuring smooth operations without downtime.
- Coordinated with kitchen staff to ensure timely preparation of food, reducing customer wait times.
- CLERICAL: Oversaw cash handling and financial transactions, ensuring accuracy and reducing discrepancies.
- Maintained cleanliness and organization of workspace, adhering to health and safety standards.
Server
Longhorn Cafe
San Antonio, TX
06.1999 - 07.2000
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Managed multiple tables efficiently, prioritizing tasks to maintain timely service.
- Collaborated with kitchen staff to ensure accurate order fulfillment and prompt delivery.
- Implemented upselling techniques, enhancing guest satisfaction and increasing average check totals.
- Handled customer inquiries and resolved issues promptly to maintain high satisfaction levels.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
- Developed strong relationships with regular customers, fostering loyalty and repeat business.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
High School Diploma -
Travis Education Center
Fairfield, CA06-2003
Skills
- Highly skilled and well versed in personnel record management, compliance auditing, recruitment support, payroll administration and onboarding/off boarding
- Spearheaded onboarding for 60 new hires, as president/ Director of Personnel, cutting paperwork processing time by 4 days through the implementation of digital documents
- A strategic Personnel Director, I use proficiency in the areas of payroll to increased payroll accuracy to 99%
- Great at problem solving: I work well as the "go to" staff member for decreasing team bottlenecks and enhancing collaboration using collaboration to increase efficiency
- Stella interpersonal skills: I love communication, great at active listening, flexibility and responsibility
Timeline
Mechanical Technical Occupation Trainee
CSP Solano
03.2025 - 04.2025
President / Director Of Personnel
Brandon Cowboys
06.2018 - 10.2021
Secretary
Brandon Cowboys
06.2017 - 06.2018
Cheer Coordinator
Brandon Cowboys
06.2016 - 06.2017
Automated Logistical Specialist (92A)
US Army
03.2004 - 09.2006
Employee
Subway
11.2003 - 02.2005
Shift Leader
Papa Murphy's
01.2003 - 02.2004
Server
Longhorn Cafe
06.1999 - 07.2000
High School Diploma -
Travis Education Center