Denise Steele
Bon Appétit Management
St Louis,MO
1
Certification
7
years of professional experience
Detail-oriented catering attendant skilled in food safety, multitasking, and problem-solving. Proven ability to adapt in high-pressure environments and deliver exceptional customer service.
Work History
Catering Attendant
3 Years 8 Months- Set up and dismantled catering stations for events, ensuring proper presentation and functionality.
- Set up attractive buffet displays, adhering to company guidelines and quality standards.
- Contributed to successful events by setting up tables, chairs, and linens according to client specifications.
- Assisted in food preparation and service, adhering to safety and sanitation standards.
- Collaborated with team members to ensure timely delivery of catering services during events.
- Managed inventory of supplies, ensuring availability and quality for catering operations.
- Provided exceptional customer service by addressing guest inquiries and dietary needs promptly.
- Maintained cleanliness of work areas, promoting a safe environment for staff and guests.
- Adapted to changing event requirements, demonstrating flexibility in high-pressure situations.
- Supported training of new staff on catering procedures and operational best practices.
- Supported team members with efficient communication, fostering a positive working environment in high-pressure situations.
Cashier Team Lead
2 Years 10 Months- Supervised cashier operations, ensuring adherence to company policies and customer service standards.
- Trained new cashiers on point-of-sale systems and efficient transaction processing techniques.
- Managed cash handling procedures, maintaining accuracy in daily cash reconciliations.
- Assisted in inventory management, tracking stock levels and coordinating replenishment activities.
- Resolved customer inquiries and complaints, enhancing overall satisfaction and loyalty.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Trained team members on cash register operation and cash handling.
- Restocked and organized merchandise in front lanes.
- Quickly and accurately counted drawers at start and end of each shift.
- Operated POS cash register and equipment to collect payments.
Education
Pharmacy Technician - Medical Coding And Billing
Skills
Food safety
Food preparation
Order taking
Cleanliness standards
Sanitation practices
Food presentation
Food storage
Table setting
Allergy awareness
Beverage service
Wine service
Chef support
Safe food handling
Food storage protocol
Table preparation
Meal delivery
Teamwork
Time management
Attention to detail
Problem-solving abilities
Multitasking
Certification
ServSafe certification
Timeline
Catering Attendant
Bon Appétit Management
12.2022 - CurrentRead More
Cashier Team Lead
Saint Louis Foundry
02.2020 - 12.2022Read More
St. Louis College of Health Careers
Pharmacy Technician from Medical Coding And Billing
Read More