Summary
Overview
Work History
Education
Skills
Timeline
Generic

Denise Strand

Snohomish,WA

Summary

Dynamic and reliable professional with experience as a Babysitter for the Maki Family, adept at establishing routines and fostering engaging learning activities. Proven ability in customer assistance and cash handling as a Sales Associate at TJX Companies, consistently achieving sales targets while delivering exceptional service through patience and effective communication.

Overview

6
6
years of professional experience

Work History

Babysitter

Maki Family
Monroe, Washington
09.2019 - Current
  • Supervised children's daily activities, ensuring safety and engagement in age-appropriate tasks.
  • Developed and implemented creative educational games to promote learning and development.
  • Established routines for meals, playtime, and bedtime to enhance children's structure and stability.
  • Communicated effectively with parents regarding children's progress, behavior, and needs.

Sales Associate

TJX Companies
12.2024 - 06.2025
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained organized merchandise displays to ensure optimal product visibility.
  • Operated point-of-sale system efficiently, processing transactions accurately.
  • Collaborated with team members to achieve daily sales targets and maintain store standards.
  • Conducted inventory checks and restocked shelves to support operational efficiency.
  • Addressed customer complaints promptly, contributing to positive store reputation.
  • Participated in training sessions to develop product knowledge and sales techniques.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Consistently met personal monthly goals set by store management

Education

High School Diploma -

Monroe High School
Monroe, WA
06-1992

Skills

  • Child supervision
  • Routine establishment
  • Customer assistance
  • Point-of-sale operation
  • Cash handling
  • Suggestive selling techniques
  • Time management
  • Engaging customer interactions
  • Patience and empathy
  • Problem-solving
  • Strong work ethic
  • Reliability
  • Following directions
  • Dependability
  • Reliability and punctuality
  • Flexible scheduling
  • Childcare
  • Housekeeping
  • Activity planning
  • School-age children experience
  • Routine management
  • Licensed driver
  • Upholding discipline rules
  • Parent communication

Timeline

Sales Associate

TJX Companies
12.2024 - 06.2025

Babysitter

Maki Family
09.2019 - Current

High School Diploma -

Monroe High School
Denise Strand