Denise Strand

Sales Associate

TJX Companies

12.2024 - 06.2025

Assisted customers with product selection and inquiries to enhance shopping experience.
Maintained organized merchandise displays to ensure optimal product visibility.
Operated point-of-sale system efficiently, processing transactions accurately.
Collaborated with team members to achieve daily sales targets and maintain store standards.
Conducted inventory checks and restocked shelves to support operational efficiency.
Addressed customer complaints promptly, contributing to positive store reputation.
Participated in training sessions to develop product knowledge and sales techniques.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Consistently met personal monthly goals set by store management