Gardening Hiking Enjoy hobbies that combine physical activity with outdoor exploration Camping Fishing Gold mining Music, photography
Denise Stuteville
Chesterton,IN
Summary
Dynamic leader with a proven track record at The Mop Squad, enhancing team performance and customer satisfaction through expert coaching and mentoring. Skilled in negotiation and process improvement, I've successfully streamlined operations, significantly boosting efficiency. Specialize in fostering collaboration, ensuring quality assurance, and driving positive outcomes.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
9
9
years of professional experience
Work History
Team Lead/Trainer
The Mop Squad
08.2020 - 02.2025
- Greeted clients with smile and provided friendly and efficient service to professionally handle every need.
- Mentored junior employees to improve performance, and customer service.
- Set positive example for team members by providing high-quality, efficient service.
- Maintained current knowledge of all team position requirements.
- Collected client payment
- Key holder/access code holder for clients homes
- Responsible for daily time cards
Manifest
Keystone RV
01.2018 - 05.2019
- Shipping parts
- Knowledge of NAFTA
- Weighing outgoing shipments
- Loading trucks
Department Head
Kroger
10.2015 - 11.2017
- Improved department operations by capturing numerous opportunities to streamline processes and reduce waste.
- Maximized team performance by hiring, training and disciplining staff to consistently exceed expectations.
- Managed efficient workflows by creating effective schedules and delegating work based on personnel strengths and knowledge.
- Enforced organizational rules and incorporated policy changes into departments' day-to-day activities.
- Maintained organized inventory with accurate records through proper ordering, tracking and auditing procedures.
- Defined clear targets and objectives and communicated to other team members.
- Implemented strong control and evaluation procedures to maximize departments' work quality.
Education
GED -
Chesterton Adult Education
Chesterton, INSkills
- Collaboration
- Negotiation
- Coaching and mentoring
- Training program coordination
- Team leadership and supervision
- Sales expertise
- Training documentation
- Processing payments
- Customer service
- POS system instruction
- Problem-solving
- Product knowledge
- Active listening
- Process improvement
- Employee motivation
- Complaint resolution
- Time management
- Delegating work
- Equipment maintenance
- Multitasking and organization
- Cash handling
- Team leadership
- Report generation
- Team building
- Quality assurance controls
- Employee training
Interests
Quote
Change your thoughts and you change your world
Norman Vincent Peale
Timeline
Team Lead/Trainer
The Mop Squad
08.2020 - 02.2025
Manifest
Keystone RV
01.2018 - 05.2019
Department Head
Kroger
10.2015 - 11.2017
GED -
Chesterton Adult Education
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