Denise Tousey
Erie,PA
Summary
Dynamic and detail-oriented Certified Pharmacy Technician with extensive experience. Expert in IV admixture preparation and inventory management, ensuring compliance and efficiency. Proven ability to enhance customer satisfaction through effective insurance processing and exceptional service. Committed to maintaining high standards in drug storage and patient care.
Overview
14
14
years of professional experience
Work History
Pharmacy Technician
UPMC Hillman Cancer Center
Erie, PA
04.2024 - Current
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Prepared IV admixtures, including chemotherapy medications, under the supervision of a licensed pharmacist.
- Maintained proper storage and security conditions for drugs.
Certified Pharmacy Technician
LECOM Senior Living Center
Erie, PA
06.2015 - 04.2024
- Maintained pharmacy inventory by restocking shelves with medications and supplies.
- Prepared IV admixtures under the supervision of a licensed pharmacist.
- Processed insurance claims and handled billing inquiries to ensure customer satisfaction.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
Pharmacy Technician Program Director
Great Lakes Institute of Technology
Erie, PA
09.2011 - 06.2015
- Responsible for selecting and teaching all of the pharmacy technician program-related curriculum.
- Set up externship sites for students, and monitored them throughout.
- I ran a Program Advisory Committee meeting with community members twice a year.
- Helped prepare students for, and schedule, the pharmacy technician certification exam.
Skills
- Inventory management
- Medication preparation
- Insurance processing
- IV admixture preparation
- Drug storage compliance
- Customer service
Timeline
Pharmacy Technician
UPMC Hillman Cancer Center
04.2024 - Current
Certified Pharmacy Technician
LECOM Senior Living Center
06.2015 - 04.2024
Pharmacy Technician Program Director
Great Lakes Institute of Technology
09.2011 - 06.2015
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