Summary
Overview
Work History
Education
Skills
Timeline
Generic
denise townsend

denise townsend

Marietta,GA

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

Krogers Grocery Store
Marietta, GA
04.2020 - 01.2024

Take care of the customer, ring up orders,do western union and money orders. Close out all lottery machines and western union and money order machines at the end of the night.

Sales Associate

Burlington Coat Factory Distribution Center
Marietta, GA
01.2018 - 06.2023
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.

Education

Can License - Assistance Nursing

Atlanta Career For Nursing
Hattiesburg, MS
09-1979

High School Diploma -

Blair High School
Hattiesburg, MS
05-1978

Skills

  • Data Entry
  • Product Knowledge
  • Paperwork Processing
  • Inbound and Outbound Calling
  • Report Generation
  • Appointment Scheduling

Timeline

Customer Service Representative

Krogers Grocery Store
04.2020 - 01.2024

Sales Associate

Burlington Coat Factory Distribution Center
01.2018 - 06.2023

Can License - Assistance Nursing

Atlanta Career For Nursing

High School Diploma -

Blair High School
denise townsend