Denise Warner
The Villages,FL
Summary
Well-versed in building positive relationships with customers, both in a retail environment or a complex, high-value technical project.
A reliable person with a total of 30 years in the workforce with an excellent attendance record.
Overview
24
24
years of professional experience
Work History
Sales Associate
The Villages/Southern Lifestyles
08.2006 - 10.2008
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
Senior Project Manager
American Express
05.1982 - 06.2004
- Oversaw large portfolio of American Express technology projects to support teams, report progress and influence positive outcomes for key stakeholders.
- Maintained schedules to meet key milestones at every project phase.
- Communicated project plans and progress to key stakeholders and project contributors in Phoenix and Toronto.
- Kept project on schedule and within budget while serving as project leader.
- Closely collaborated with project members to identify and quickly address problems.
- Collaborated with business users at American Express Telephone Service Centers, technical teams, database administrators and testing teams during kickoff meetings, joint application designing and planning sessions to validate requirements.
Education
Real Estate And Property Appraisal
Broward Community College
4205 Bonaventure Blvd, Weston, FL 33332High School Diploma -
Whitney Vocational High School
Toledo, OH1963
Skills
- Leadership
- Teamwork and Collaboration
- Customer Service
- Multitasking Strengths
Card Making
My passion. Both using a cutting machine or assembling myself.
Timeline
Sales Associate
The Villages/Southern Lifestyles
08.2006 - 10.2008
Senior Project Manager
American Express
05.1982 - 06.2004
Real Estate And Property Appraisal
Broward Community College
High School Diploma -
Whitney Vocational High School