Denise Westley

Proven track record in customer service and problem resolution, demonstrated at Conduent where empathy and critical thinking increased loyalty. Skilled in data entry and managing high-stress situations, consistently meeting productivity targets. Achieved significant customer satisfaction, fostering long-term growth and exceeding sales quotas through strategic planning and active listening.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.