DENISE N. YOUNG

Professional tester prepared for this role. Extensive experience in software testing, identifying critical issues, and ensuring optimal functionality. Known for strong team collaboration, adaptability, and results-oriented mindset. Skilled in manual and automated testing, with keen eye for detail and problem-solving abilities.

• Verizon, New York, NY, Field Technician, Central Office Technician, Field Technician Acting Manager, 09/01/93, 09/01/22, Installing, splicing, testing, repairing and maintaining the technology that keeps millions of customers connected., Part of a team that makes a profound impact every single day by ensuring that our fiber-optic network performs reliably., Making necessary preparations required for splicing, rearranging and terminating cable conductors., Installing, repairing, maintaining, and testing access lines for all types of equipment and technology., Connecting, disconnecting, testing, repairing, maintaining, installing and rearranging Company and customer-provided equipment, inside wiring, and wires at poles, underground or building terminals., Operating trucks and equipment needed to perform work operations in a safe manner., Reading and interpreting engineering plans and vendor specifications., Climbing ladders and poles, working aloft, perceiving differences in wire and cable colors, and distinguishing audio tones., Working evenings, weekends, holidays and unscheduled shifts as determined by the needs of the business.
• United States Postal Office, New York, NY, Mail Sorter, 01/01/93, 10/01/93, Ensure all necessary support equipment and materials are organized for sorting., Provide services at public window for non-financial transactions., Lifting or carrying moderate to heavy mail and packages and prolonged standing., Sort and organize incoming and outgoing mail and packages by destination., Operate sorting machines and other postal equipment to ensure accurate and efficient processing of mail., Verify addresses and ensure mail is correctly routed to appropriate locations., Inspect mail for proper postage and address formatting., Load and unload mail trucks, moving mail to and from processing areas., Maintain a clean and organized workspace, following safety and security guidelines., Work collaboratively with other postal workers to meet deadlines and ensure timely delivery of mail., Perform additional tasks as assigned, including manual sorting and handling of special or oversized packages.