Denise G Southey
Plaistow
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
27
27
years of professional experience
Work History
4th Key
TJX Companies
Seabrook
10.2015 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained visual merchandising standards to enhance product displays.
- Managed daily operations such as assigning tasks to associates, reviewing time sheets, enforcing rules and regulations.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Collaborated with management to determine key tasks and delegate to staff members.
- Conducted regular staff meetings to improve communication and team cohesion.
- Collaborated with other managers on projects such as store layout changes or marketing campaigns.
- Executed all merchandising directives accurately according to planograms.
- Reconciled returns and exchanges quickly while following established procedures.
- As an ASM,
- Scheduled interviews and made recomendstions to SM for new hires.
- Orientation and Onboarding of New Hires.
- Assisted in managing daily store operations and staff schedules.
- Trained new employees on customer service and store procedures.
- Processed payroll information on a weekly basis.
- Enforced safety regulations in accordance with OSHA standards and local laws.
Sales Support
Plaistow Cabinet
Plaistow
06.2023 - 05.2026
- provided sales support to kitchen designers and warehouse managers, ensured timely access to resources.
- coordinated procurement of cabinet hardware for design projects, optimizing supply availability.
- Scheduled and entered service requests for Lead Installer.
Sales Specialist
Home Depot
Reading
05.1999 - 07.2015
- Worked in 4 stores starting in St Petersburg, FL , transfering to Salem MA, Tewksbury MA and
- ending in Reading MA.
- Cashier
- Front End Supervisor
- Service Desk Associate
- Scheduler for the Store
- Orientation for all store New Hire
- Millwork Expeditor
- ProDesk Sales Specialist
- Millwork Sales Specialist
- Assisted customers with product selection and project guidance.
- Maintained knowledge of current promotions and sales events.
- Resolved customer inquiries and complaints effectively and efficiently.
- Processed transactions accurately using point-of-sale systems.
- Developed strong relationships with customers through personalized service.
- Stayed up to date on company products and services to support sales objectives.
Education
Wilmington High
Wilmington , MASkills
- Visual merchandising
- Customer service
- Staff training
- Payroll administration
- Performance evaluation
- Problem solving
- Multitasking
- Supervision and leadership
Timeline
Sales Support
Plaistow Cabinet
06.2023 - 05.2026
4th Key
TJX Companies
10.2015 - Current
Sales Specialist
Home Depot
05.1999 - 07.2015
Wilmington High