Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Denisha Currie

Greensboro,NC

Summary

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Overview

10
10
years of professional experience

Work History

Patient Service Representative

EmergeOrtho
Greensboro, NC
11.2023 - Current
  • Verified insurance information, collected payments, and scheduled appointments.
  • Assisted with the completion of medical forms and records.
  • Provided customer service by answering patient questions and addressing concerns.
  • Informed patients about payment options, billing policies, and procedures related to their visit or procedure.

Clinical Operations Coordinator

CVScaremark
High Point, NC
03.2020 - 11.2023
  • Maintained records of clinical data, including patient charts, medical histories, test results, and treatment plans.
  • Monitored patient care activities to ensure compliance with established standards and regulations.
  • Coordinated clinical operations and managed daily workflow of the department.
  • Performed administrative tasks such as scheduling appointments and ordering supplies.
  • Provided support for research projects by collecting, organizing, and analyzing data.
  • Assisted in developing policies and procedures related to clinical operations.

Ophthalmology Scheduling Representative

Carolina Eye Association
Greensboro, NC
10.2018 - 03.2020
  • Managed incoming calls to schedule appointments and answer questions.
  • Processed patient referrals and insurance verifications.
  • Provided information regarding medical services, fees, and payment options.
  • Developed systems for tracking patient appointment scheduling data.
  • Collaborated with other departments to coordinate care plans and schedules.

Cashier

Walmart
11.2014 - 10.2017
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Balanced daily transactions on a computerized point-of-sale system.

Driver

Thompson Transportation
05.2015 - 03.2016
  • Greeted and assisted patients in wheelchairs to their appointments.
  • Assisted nurses with patient transfers, using proper body mechanics and safety measures.
  • Provided timely transportation services for outpatients to various medical facilities.

Education

East Bladen High School
Elizabethtown, NC

Skills

  • Communication
  • Appointment Scheduling
  • Check-in coordination
  • Appointment confirmation
  • Eligibility Determination
  • Customer Service
  • Problem solving
  • Team player
  • Document filing
  • Insurance verifying
  • Bookkeeping Support
  • Patient greeting
  • System updates
  • Recording histories

References

[Available upon request.]

Timeline

Patient Service Representative

EmergeOrtho
11.2023 - Current

Clinical Operations Coordinator

CVScaremark
03.2020 - 11.2023

Ophthalmology Scheduling Representative

Carolina Eye Association
10.2018 - 03.2020

Driver

Thompson Transportation
05.2015 - 03.2016

Cashier

Walmart
11.2014 - 10.2017

East Bladen High School

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Denisha Currie