Denisha Currie
Greensboro,NC
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
10
10
years of professional experience
Work History
Patient Service Representative
EmergeOrtho
Greensboro, NC
11.2023 - Current
- Verified insurance information, collected payments, and scheduled appointments.
- Assisted with the completion of medical forms and records.
- Provided customer service by answering patient questions and addressing concerns.
- Informed patients about payment options, billing policies, and procedures related to their visit or procedure.
Clinical Operations Coordinator
CVScaremark
High Point, NC
03.2020 - 11.2023
- Maintained records of clinical data, including patient charts, medical histories, test results, and treatment plans.
- Monitored patient care activities to ensure compliance with established standards and regulations.
- Coordinated clinical operations and managed daily workflow of the department.
- Performed administrative tasks such as scheduling appointments and ordering supplies.
- Provided support for research projects by collecting, organizing, and analyzing data.
- Assisted in developing policies and procedures related to clinical operations.
Ophthalmology Scheduling Representative
Carolina Eye Association
Greensboro, NC
10.2018 - 03.2020
- Managed incoming calls to schedule appointments and answer questions.
- Processed patient referrals and insurance verifications.
- Provided information regarding medical services, fees, and payment options.
- Developed systems for tracking patient appointment scheduling data.
- Collaborated with other departments to coordinate care plans and schedules.
Cashier
Walmart
11.2014 - 10.2017
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Balanced daily transactions on a computerized point-of-sale system.
Driver
Thompson Transportation
05.2015 - 03.2016
- Greeted and assisted patients in wheelchairs to their appointments.
- Assisted nurses with patient transfers, using proper body mechanics and safety measures.
- Provided timely transportation services for outpatients to various medical facilities.
Education
East Bladen High School
Elizabethtown, NCSkills
- Communication
- Appointment Scheduling
- Check-in coordination
- Appointment confirmation
- Eligibility Determination
- Customer Service
- Problem solving
- Team player
- Document filing
- Insurance verifying
- Bookkeeping Support
- Patient greeting
- System updates
- Recording histories
References
[Available upon request.]
Timeline
Patient Service Representative
EmergeOrtho
11.2023 - Current
Clinical Operations Coordinator
CVScaremark
03.2020 - 11.2023
Ophthalmology Scheduling Representative
Carolina Eye Association
10.2018 - 03.2020
Driver
Thompson Transportation
05.2015 - 03.2016
Cashier
Walmart
11.2014 - 10.2017
East Bladen High School