Denisha June
White Plains,USA
Summary
Dynamic and detail-oriented specialty coordinator with extensive experience in overseeing specialized projects and orchestrating team efforts to drive seamless operations. Proven track record of streamlining processes and boosting productivity through strategic planning and effective resource management underscores a commitment to excellence. Exceptional problem-solving skills and the ability to multitask in fast-paced environments contribute to successful project outcomes. Fluency in Spanish enhances communication and collaboration within diverse teams.
Overview
10
10
years of professional experience
Work History
Specialty Coordinator Primary Care
New York Presbyterian / Columbia Doctors
White Plains, NY
02.2022 - Current
- Review the daily and weekly schedule frequently to ensure accuracy of the visit provider, appointment duration, patient insurance participation status with the visit provider, visit reason, and visit type.
- Rotate to other sites and serve as Team Lead and/or Preceptor. Supervise tasks and determine resolution and/or escalate as appropriate.
- In-depth knowledge of patient care coordination, back office responsibilities including complex scheduling, referrals and specialty scheduling.
- Communicate insurance participation, economic responsibility policy to patients.
- Comply with all HIPAA regulations and office safety compliance guidelines.
- Ensure patient messages, prescriptions, and referrals are completed in a timely manner.
Medical Assistant/Receptionist
OBGYN of Rockland
New City, NY
01.2017 - 02.2022
- Greet patients, visitors using excellent customer service skills, verbal and written communication skills that emphasize a patient-center approach
- Prepare, maintain, and restock exam rooms daily
- Conducted routine clinical tasks, including vital signs measurement and patient education.
- Performs other related duties as assigned based on operational needs and/or within professional scope of practice/training/education.
- Maintain patient privacy and confidentiality according to HIPAA requirements at all times.
- Collect all time-of-service and past due payments prior to the start of the appointment via EHR
- Chaperone/assist doctor in-office procedures, Colposcopies, Biopsies, NST, Leep procedure, IUD insertion, as well as removal, Nexplanon Insert / Removal, ETC.
Education
Associate of Arts -
Rockland Community College
05-2019
Skills
- Optimistic outlook
- Effective team collaboration
- Customer engagement
- Effective time management
- Consistent reliability
- Effective team leadership
Timeline
Specialty Coordinator Primary Care
New York Presbyterian / Columbia Doctors
02.2022 - Current
Medical Assistant/Receptionist
OBGYN of Rockland
01.2017 - 02.2022
Associate of Arts -
Rockland Community College