Summary
Work History
Education
Skills
Timeline
Hi, I’m

Denisha Taylor -Singh

5447 W Washington Blvd Chicago,IL
Denisha Taylor -Singh

Summary

Proven track record in enhancing customer satisfaction and efficiency, notably with Amazon. Excelled in fast-paced environments, leveraging strong problem-solving and customer service skills. Achieved timely deliveries and maintained safety standards, demonstrating dependability and attention to detail. Collaborated effectively in team settings, contributing to overall operational success.

Work History

Amazon

Delivery Driver

Job overview

  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

FedEx

Loader

Job overview

  • Loaded and unloaded pallets quickly and safely, managing work load priorities.
  • Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
  • Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
  • Lifted and slid packages weighing up to Number pounds on conveyor belts to transport items.
  • Checked accuracy of product packaging and labeling, rectifying any issues.

Rodrigue Tinfang Family Health Ltd

Medical Assistant

Job overview

  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Measured patient spirometry.
  • Measured patient pulse oximetry.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.

Education

Lincoln Technical Institute
Melrose Park, IL

Diploma from Medical Assistant
08.2018

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Dependable and reliable
  • Problem-solving
  • Documentation and reporting

Timeline

Delivery Driver

Amazon

Loader

FedEx

Medical Assistant

Rodrigue Tinfang Family Health Ltd

Lincoln Technical Institute

Diploma from Medical Assistant

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Denisha Taylor -Singh