Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Denisse Arreola

Reston,VA

Summary

Adept Customer Service Specialist that demonstrates a strong ability to coordinate, organize, and navigate complex tasks.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

Harned Insurance
Spring, TX
03.2022 - 07.2023
  • Contacted and interacted with clients in order to uphold client relations.
  • Recorded client data into computer software.
  • Provided solutions for incoming client calls, emails, and messages.
  • Organized meetings, appointments, and calendars for supervisor.

Administrative Assistant

Direct Transportation Solutions
The Woodlands, TX
11.2016 - 07.2017
  • Consulted with clients to create detailed reservations and quotes.
  • Communicated with transportation partners via email and phone.
  • Created elaborate Microsoft Excel spreadsheets for large group transportation.
  • Arranged local and international transportation.
  • Gathered and recorded client data.

Education

High School Diploma -

Kelvyn Park High School
Chicago, IL
05-2015

Some College (No Degree) - Business

Lone Star College System
Spring, TX

Skills

  • Call Management
  • Customer satisfaction measurement
  • Data Entry
  • Inbound and Outbound Calling
  • Product Knowledge
  • Scheduling

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Customer Service Representative

Harned Insurance
03.2022 - 07.2023

Administrative Assistant

Direct Transportation Solutions
11.2016 - 07.2017

High School Diploma -

Kelvyn Park High School

Some College (No Degree) - Business

Lone Star College System
Denisse Arreola