Denisse Canales

Perform venipuncture for plasma collection and monitor donor safety, ensuring adherence to protocols and sterile techniques.

Delivered attentive guest service and maintained a positive, professional demeanor to support a collaborative work environment.

Managed daily activity transitions and guided children through routines to promote responsibility and independence.

Performed pretests and ancillary exams to support efficient eye appointments; assisted patients with insurance, eligibility, and prior authorizations.

Assisted with pre-testing, diagnostics, and contact lens fittings to support quality care; processed insurance claims and managed appeals to ensure timely reimbursement.

Performed donor eligibility screenings, including vitals and hematocrit tests, and conducted equipment quality control to ensure safety and compliance.

Managed front desk operations, including calls, emails, and client interactions, while supporting office efficiency through clerical tasks and mail distribution.