Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Suite Attendant
Aramark
10.2021 - Current
Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
Managed long lines of customers during peak times while maintaining professionalism under pressure.
Prepared ice cream orders quickly while adhering to proper food safety guidelines.
Provided support to fellow team members when needed, creating a cohesive work environment.
Collaborated with team members to maintain smooth operations during high-volume periods.
Observed health code regulations and internal policies for cleaning and sanitizing.
Implemented personalized touches for VIP guests, enhancing overall satisfaction and fostering customer loyalty.
Daycare Teacher
Grace Christian Academy - Early Learning Center
08.2023 - 06.2024
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
Actively encouraged children to develop their communication, problem-solving and social skills.
Maintained tidy environment to comply with cleanliness and sanitation standards.
Developed strong relationships with parents through regular communication about their child''s progress and needs.
Assisted in preparation of meals and snacks to provide children with proper nutrition.
Engaged with children on individual basis to build positive relationships and promote learning.
Optometrist Assistant
Vision Corner
04.2019 - 05.2021
Improved patient experience by efficiently scheduling appointments and managing follow-up communications.
Assisted with frame selection process, helping patients choose eyewear that best suited their lifestyle needs and preferences.
Contributed to a positive office environment by providing excellent customer service to patients both in-person and over the phone.
Promoted eye health education, providing informative materials to patients on proper eyewear care and maintenance.
Maintained a clean and organized workspace, ensuring that all equipment was properly sanitized between uses.
Optometrist Assistant/ Medical Biller
Hawk Eye Center
08.2015 - 11.2017
Managed various general office duties such as checking patients in and out, answering multiple telephone lines, completing insurance forms
Maintained records, scheduled appointments, and performed bookkeeping, correspondence, and filing
Assisted the optometrist with examination procedures
Perform initial diagnostic testing and visual fields screening on specialized equipment
Provided contact lens trainings and assisted patients with frame selection and lens options
Provided verification, authorization, and explanation of insurance benefits to customers
Submitted claims for doctors' visits, diagnosis and procedures to insurance companies
Donor Processor
Biomat Grifols Plasma Center
07.2013 - 04.2015
Recorded donors' medical history, vital statistics and test results in medical records
Collected blood samples from donor to test hematocrit and protein levels
Performs general administrative duties, including greeting donors in a friendly manner, answering phones, and assisting center management as needed
Effectively communicated donor medical information to Medical Staff
Assisted in maintaining a clean, organized and efficient work area, including maintaining supplies necessary to perform job duties
Receptionist
Marbella Banquet Hall
01.2013 - 06.2013
Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries
Created and maintained computer- and paper-based filing organization systems for records, reports and documents