Driven Paralegal successful at thriving in high stress, high-pressure environments and situations involving constant change and vast ambiguity in data and instruction.
Overview
10
10
years of professional experience
Work History
Paralegal
BD&J, PC
10.2022 - Current
Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
Drafted and managed legal documents, conducted comprehensive legal research, supported overall case preparation, and carried out other administrative tasks.
Head of Intake Department
LA Century Law
01.2021 - 10.2022
Lead client intake process, managed onboarding of client medical documents, and oversaw entire department operations.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Demonstrated strong organizational and time management skills while managing multiple projects.
Restaurant Manager
Tender Greens
01.2016 - 01.2021
Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
Store Manager
Vinnie Cellular
01.2014 - 01.2016
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Lead Project Manager, Professional Services at BD/CareFusion (CareFusion acquired by BD 2015)Lead Project Manager, Professional Services at BD/CareFusion (CareFusion acquired by BD 2015)