Denisse Espinoza
Calexico,CA
Summary
Reliable professional with background in medical reception and patient coordination. Experienced in managing front desk operations, scheduling appointments, maintaining medical records confidentially and providing high quality customer service to patients. Strong communication skills, adept at multi-tasking and problem-solving capabilities demonstrated through previous role. Made significant impact by improving office efficiency and fostering positive relationships with patients.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Medical Receptionist
ABC Pediatrics
El Centro, California
11.2024 - Current
- Manage appointment scheduling using electronic health record systems for optimal patient flow.
- Answer phone inquiries professionally, addressing patient questions and concerns promptly.
- Collect patient information and verify insurance details for accurate record-keeping.
Medical Assistant Volunteer
Abc Pediatrics
El Centro, California
06.2024 - 11.2024
- Organize medical records in chronological order for easy retrieval by clinicians when needed.
- Welcome patients upon arrival, always being polite, courteous and respectful
- Aid and assist patients with registration processes.
Medical Assistant Volunteer
HME Medical Group
El Centro, California
05.2024 - 06.2024
- Monitor inventory levels of medications, disposables and other medical materials required for daily operations.
- Prepare, clean and maintain treatment rooms for patient examinations.
- Verify appointment times with patients by preparing pre-admission charts/logs, and consent forms.
Medical Assistant Volunteer
All Valley Urgent Care
El Centro, California
01.2024 - 01.2024
- Administer injections under the supervision of a physician or nurse practitioner.
- Provide assistance in sterile processing of instruments for minor surgical procedures.
- Prepare patients for examination by taking vital signs and collect medical history.
Material Handler
Reconext
Calexico, CA
01.2022 - 04.2023
- Manage inventory using warehouse management systems.
- Constantly follow safety protocols to minimize workplace hazards.
- Package merchandise in preparation for safe shipment, logistics and parcel handling.
Education
Associate Degree in Medical Assistant - Medical Assistant
IVROP
El Centro, CA03-2024
High School Diploma -
Calexico High School
Calexico06-2018
Skills
- Electronic health records (ECW)
- Flexible and adaptable
- Customer relations
- CPR
- Insurance verification
- Reliable team player
- Vital sign assessment
- EKG set up and monitoring
Certification
- CCMA
Timeline
Front Desk Medical Receptionist
ABC Pediatrics
11.2024 - Current
Medical Assistant Volunteer
Abc Pediatrics
06.2024 - 11.2024
Medical Assistant Volunteer
HME Medical Group
05.2024 - 06.2024
Medical Assistant Volunteer
All Valley Urgent Care
01.2024 - 01.2024
Material Handler
Reconext
01.2022 - 04.2023
Associate Degree in Medical Assistant - Medical Assistant
IVROP
High School Diploma -
Calexico High School