Denisse Gomez Alvira
Killeen,Texas
Summary
Healthcare professional with strong foundation in supporting medical teams and providing patient care. Proven ability to handle clinical and administrative tasks with precision. Known for fostering teamwork and adapting to evolving healthcare needs. Proficient in patient interaction and medical record management.
Overview
6
6
years of professional experience
Work History
Senior Personal Banker
First National Bank
01.2025 - Current
- Processed a high volume of customer financial transactions accurately and efficiently, ensuring compliance with banking regulations and providing personalized financial advice tailored to each customer's unique needs.
Hardlines Team Member
AAFES Exchange Service
01.2022 - 01.2024
- Successfully managed a designated sales area, ensuring optimal stock availability and exceptional customer service by proficiently presenting product information, conducting weekly inventories, and consistently exceeding sales targets through strong product knowledge and engaging customer interactions as a Hardlines Team Member at AAFES Exchange Service.
Optometry assistant
Panzer Optometry Care
01.2019 - 01.2021
- Provided exceptional customer service by assisting in conducting thorough eye examinations, ensuring a seamless process for patients at Panzer Optometry Care. Proficiently managed medical billing procedures, maintaining precise records and contributing to efficient operations. Demonstrated strong communication skills serving a diverse clientele, catering to both American and German customers with care and professionalism. Applied in-depth product knowledge to recommend and fit a variety of eyeglass frames, ensuring optimal comfort and style for each individual.
Education
Certified Medical Administrative Assistant - Healthcare
The Training Center of Central Texas
Harker Heights, TX10.2025
Certified EKG Technician - Healthcare
The Training Center of Center of Central Texas
Harker Heights, TX10.2025
Certificate Comprehensive Clinical Medical Assista - Healthcare
Training Center of Central Texas
Harker Heights10.2025
Certified Phlebotomy Technician - Healthcare
The Training Center of Central Texas
Harker Heights, TX10.2025
Skills
- Bilingual
- First Aid and CPR
- Administrative Skills
- Organizational Skills
- Multitasking
- Detail-Oriented
- Vital Signs
- Customer Service
- HIPAA compliance
- Medical terminology
- Medication administration
- Electronic health records
- Order of draw
- Sample and specimen collection
- Patient confidentiality
- Specimen handling
- Patient communication
- Basic life support
Languages
Spanish
Native or Bilingual
Timeline
Senior Personal Banker
First National Bank
01.2025 - Current
Hardlines Team Member
AAFES Exchange Service
01.2022 - 01.2024
Optometry assistant
Panzer Optometry Care
01.2019 - 01.2021
Certified Medical Administrative Assistant - Healthcare
The Training Center of Central Texas
Certified EKG Technician - Healthcare
The Training Center of Center of Central Texas
Certificate Comprehensive Clinical Medical Assista - Healthcare
Training Center of Central Texas
Certified Phlebotomy Technician - Healthcare
The Training Center of Central Texas
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