Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Timeline
Generic

Denisse Otero

Pennsauken

Summary

Compassionate and detail-oriented Patient Care Technician with hands-on clinical training and current hospital experience. Skilled in monitoring vital signs, assisting with daily patient care, and supporting nursing staff in fast-paced healthcare environments. Committed to delivering high-quality, patient-centered care while ensuring comfort, safety, and dignity.

Compassionate healthcare professional with a focus on patient care, highly productive in fast-paced environments and proficient at completing tasks efficiently. Specialized skills include vital signs monitoring, patient hygiene assistance, and medication administration. Excel in communication, empathy, and teamwork, ensuring optimal patient comfort and support.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships.

Overview

8
8
years of professional experience
2025
2025
years of post-secondary education
1
1
Certification

Work History

Patient Care Technician

Jefferson Hospital
Camden
12.2024 - Current
  • Deliver direct patient care in a fast-paced hospital environment
  • Monitor and record vital signs; report changes to nursing staff
  • Assist with hygiene, mobility, and daily living activities
  • Support nurses with clinical procedures
  • Ensure patient comfort, safety, and dignity

Pharmacy Technician

CareFirst Specialty Pharmacy
Mt. Laurel
01.2023 - 01.2024
  • Assisted pharmacists with medication preparation and prescriptions
  • Managed inventory and restocking
  • Provided customer service and handled patient inquiries

Customer Service Associate

Walmart
Cinnaminson
01.2018 - 01.2024
  • Operated register and handled transactions
  • Assisted with returns and online orders
  • Picked, packed, and shipped customer orders

Customer Service Representative

Cowan Systems, LLC
Burlington
01.2021 - 01.2022
  • Performed data entry and maintained accurate records
  • Assisted with logistics and load preparation

Education

Patient Care Technician Certificate -

Lincoln Technical Institute
Moorestown, NJ

Skills

  • Vital Signs Monitoring
  • Patient Assessment & Preparation
  • Wound Care
  • Specimen Collection & Cultures
  • Venipuncture
  • EKG
  • Dipstick Urinalysis
  • Sterilization Procedures
  • Hygiene & Personal Care
  • Mobility Assistance & Transfers
  • Feeding Assistance
  • Patient Comfort & Safety
  • Customer Service
  • Communication
  • Team Collaboration

Certification

  • CPR/AED/First Aid (AHA), Certified
  • Phlebotomy Technician (NHA), Pending
  • Patient Care Technician (NHA), Certified
  • Electrocardiogram Technician (NHA), Pending

Volunteer Experience

Cooper Hospital, Camden, NJ, US, Clinical Rotation (120 Hours), 06/01/24, 07/31/24, Performed vital signs and patient assessments; Assisted with hygiene care, feeding, and mobility; Supported nursing staff with daily care tasks; Provided emotional support and companionship.

Timeline

Patient Care Technician

Jefferson Hospital
12.2024 - Current

Pharmacy Technician

CareFirst Specialty Pharmacy
01.2023 - 01.2024

Customer Service Representative

Cowan Systems, LLC
01.2021 - 01.2022

Customer Service Associate

Walmart
01.2018 - 01.2024

Patient Care Technician Certificate -

Lincoln Technical Institute
Denisse Otero