DENISSE WONG WONG
Miami,FL
Summary
Dynamic Hospitality Professional with a background in big teams leadership. Specialized in high-end events production, bar operations and staff management for large-scale corporate and VIP events.
Expert in team training, inventory control and maintaining service excellence under high-pressure environments.
Recognition for identifying creative opportunities and implementing high impacts, managing VIP expectations and providing personalized high-ends service, exceed guest expectations consistenly. Dedicated to a "learn and Lead" philosophy with a focus on luxury brand standards.
My Motto is: what I don't know, I learn and My Vision is to elevate traditional service into by creating personalized, memorable experiences that leave a lasting impression-consistently exceding guest expectations.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Special Events Bartender
Mar International Corp
01.2026 - Current
- Crafted and served signature cocktails, enhancing guest experience through personalized service.
- Operated bar equipment efficiently, ensuring smooth service during high-volume periods.
Bartender
BSE Hospitality Group
08.2025 - Current
- Developed strong knowledge of drink recipes, contributing to menu innovation and customer satisfaction.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Events VIP Team Member
Encourage Agency
03.2025 - Current
- Exceeded client expectations by consistently delivering high-quality events that met their specific needs and preferences.
- Adapted quickly to new tasks and responsibilities in a fast-paced environment.
- Worked different stations to provide optimal coverage and meet production goals.
Special Events Bartender
Elite Hospitality Group
02.2025 - Current
- Ensured compliance with health and safety regulations during beverage service.
- Stayed current on industry trends related to both bartending techniques and popular gaming releases, allowing for meaningful interactions with patrons.
- Assisted with event planning for gaming tournaments, contributing to successful experiences for both participants and spectators.
VIP Attendant
AGR Hospitality
01.2024 - 07.2025
- Assisted in daily operations, providing support to team members as needed.
- Responded to guest inquiries promptly, delivering exceptional customer service.
Server
Casa Espana
08.2023 - 03.2024
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Director of Marketing and Advertising
2w Holding
03.2010 - 11.2022
- Led cross-functional teams to optimize advertising campaigns across digital and traditional media channels.
- Managed budgets for marketing initiatives, ensuring effective allocation of resources for maximum impact.
Professor of Business Management
Toulouse Lautrec
01.2018 - 12.2020
- Developed and delivered engaging course materials in business management principles.
Education
Post-Graduate Certificate - Retail Managment
UPC
Lima, Peru12-2018
Post-Graduate Certificate - Culture Business Innovation And InternationalTrade
Harvard University
Cambridge, MA12-2014
Post-Graduate Certificate - Production And Managment Mega Events
TL Institute
Lima, Peru12-2012
Bachelor of Science - Advertising And Integral Communication
San Ignacio De Loyola
Lima, Peru12-2005
Skills
- Thinking and problem Solving on
- Fast Lerner
- leadership
- Experience Creator
- Corporate event expertise
- Exceptional customer service
- Adaptable to change
- Integrity
- Efficient multitasking
- Attention to detail
- Organizational skills
- Engaging customers
Languages
Spanish
English
Certification
- Certified Food Handler
- Bartending License
Timeline
Special Events Bartender
Mar International Corp
01.2026 - Current
Bartender
BSE Hospitality Group
08.2025 - Current
Events VIP Team Member
Encourage Agency
03.2025 - Current
Special Events Bartender
Elite Hospitality Group
02.2025 - Current
VIP Attendant
AGR Hospitality
01.2024 - 07.2025
Server
Casa Espana
08.2023 - 03.2024
Professor of Business Management
Toulouse Lautrec
01.2018 - 12.2020
Director of Marketing and Advertising
2w Holding
03.2010 - 11.2022
Post-Graduate Certificate - Retail Managment
UPC
Post-Graduate Certificate - Culture Business Innovation And InternationalTrade
Harvard University
Post-Graduate Certificate - Production And Managment Mega Events
TL Institute
Bachelor of Science - Advertising And Integral Communication
San Ignacio De Loyola