Deniz Yilmaz
Riverside,CA
Summary
Experienced with identifying customer needs and providing tailored solutions. Utilizes effective sales strategies to close deals and increase client satisfaction. Track record of building strong client relationships and delivering consistent results.
Hardworking employee enthusiastic about learning inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Salesperson
Rose Garden
Riverside, CA
04.2024 - 03.2025
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs
Restaurant Waiter
Istanbul Grill Turkish Mediterranean Cuisine
Wilkes-Barre, PA
07.2023 - 09.2023
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
Cashier
Texas Chiken and Burger
New Kensington, PA
05.2023 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
- Conducted regular inventory checks on point-of-sale materials, ensuring availability of necessary supplies for smooth functioning of the cashier area
Export Specialist
Variteks Otopedi
Istanbul, Turkey
03.2022 - 03.2023
- Built strong relationships with clients, fostering trust and increasing repeat business.
- Negotiated favorable shipping rates, resulting in significant cost savings for the company.
- Reduced shipment delays through meticulous documentation and proactive communication with carriers.
- Ensured compliance with international trade regulations, mitigating risk of penalties and fines.
- Streamlined internal processes to improve efficiency in order processing, documentation, and shipment coordination.
- Improved payment collection rates by diligently following up on outstanding invoices and resolving any disputes amicably.
- Ensured compliance with all relevant export laws and regulations, minimizing the risk of penalties and maintaining a strong company reputation in international markets.
- Reduced costs associated with freight forwarding, insurance premiums, packaging materials through careful evaluation of available options.
- Built relationships with customers and community to establish long-term business growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Manager of Sales and Production
Maskot Reklam
Istanbul, Turkey
11.2018 - 02.2022
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Developed and maintained key client relationships, ensuring long-term business partnerships and repeat customers.
- Negotiated contracts with suppliers, securing favorable pricing terms while maintaining high standards of quality control.
- Coordinated production schedules to ensure timely delivery of high-quality products to customers.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built relationships with customers and community to establish long-term business growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Ensured compliance with all relevant export laws and regulations, minimizing the risk of penalties and maintaining a strong company reputation in international markets.
- Facilitated smooth international transactions by navigating complex customs regulations, tariff schedules, and shipping logistics.
- Reduced costs associated with freight forwarding, insurance premiums, packaging materials through careful evaluation of available options.
- Enhanced customer satisfaction by providing outstanding support and addressing inquiries promptly.
- Compiled purchase orders to post international shipments in company logs.
Education
BBA - Public Administration
Trakya University
Edirne, Turkey03-2006
Skills
- Customer service
- Customer relationship building
- Computer skills
- Organizational skills
- Organizing and categorizing
- Data entry
- Strong problem solver
Languages
Turkish
Native or Bilingual
Timeline
Salesperson
Rose Garden
04.2024 - 03.2025
Restaurant Waiter
Istanbul Grill Turkish Mediterranean Cuisine
07.2023 - 09.2023
Cashier
Texas Chiken and Burger
05.2023 - 07.2023
Export Specialist
Variteks Otopedi
03.2022 - 03.2023
Manager of Sales and Production
Maskot Reklam
11.2018 - 02.2022
BBA - Public Administration
Trakya University
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