Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Work History
Sales Associate
9 Months
CarMax | 01.2026 - Current
Guided customers through CarMax sales process, matching vehicle needs with inventory and no-haggle pricing.
Presented vehicle features, condition details, and financing options to support informed purchase decisions.
Managed customer interactions across showroom, phone, and digital channels to maintain responsive service.
Coordinated test drives, trade-in discussions, and purchase paperwork with accuracy and professionalism.
Restaurant Manager
1 Year 7 Months
Al Retaj Yemeni Restaurant | 05.2024 - 12.2025
Monitored quality standards in products to maintain consistency.
Managed customer service and satisfaction initiatives to enhance guest experiences
Trained restaurant staff and developed employment skills for career growth
Ensuring consistent Quality
PSA Supervisor
9 Years 5 Months
Emirates Airline | 01.2011 - 06.2020
English Translator for Arabic language people at the airport
Assisted passengers with inquiries and provided guidance throughout their airport experience.
Bush Intercontinental Airport
Communication Assistant
2 Years 9 Months
United Nation | 09.2006 - 06.2009
Communication assistant and liaison officer duties
Translated official documents and verbal communications for international meetings to facilitate cross-cultural understanding
Assisted customers with inquiries and product information
Manager
1 Year
InterSOS organization | 09.2007 - 09.2008
Supervised teams in human relief after war, visited villages and assessed their needs.
Directed field operations, aligning activities with humanitarian standards and organizational procedures.
Led cross-functional teams, clarifying priorities and resolving implementation bottlenecks.
Coordinated stakeholder engagement with partners, authorities, and communities to support program delivery.
English Teacher for primary school grade 5
4 Years 9 Months
LEST school | 09.2001 - 06.2006
English Teacher for high school grade 10
5 Years
Lebanese public school | 01.2001 - 01.2006
Education
PHD - Social Science and Communication
Beirut Arab University | Beirut
Master of Science - Banking Teller and Customer Service Training Program
Houston Community College | Houston, Texas
Degree
- Computer Programming and Print
National Establishment for Employment | Beirut | 09-2003
Degree
Skills
Customer Engagement
Sales Communication
Operations
Product Knowledge
Client Support
Team Coordination
Sales Presentation
Customer Solutions
Effective communication
Collaborative Selling
Sales Leadership
Financial Literacy
LANGUAGES
English (Native)
Arabic (Native)
Timeline
Sales Associate
CarMax
01.2026 - CurrentRead More
Restaurant Manager
Al Retaj Yemeni Restaurant
05.2024 - 12.2025Read More
PSA Supervisor
Emirates Airline
01.2011 - 06.2020Read More
Manager
InterSOS organization
09.2007 - 09.2008Read More
Communication Assistant
United Nation
09.2006 - 06.2009Read More
English Teacher for primary school grade 5
LEST school
09.2001 - 06.2006Read More
English Teacher for high school grade 10
Lebanese public school
01.2001 - 01.2006Read More
National Establishment for Employment
from Computer Programming and Print
Read More
Beirut Arab University
PHD from Social Science and Communication
Read More
Houston Community College
Master of Science from Banking Teller and Customer Service Training Program