PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
LANGUAGES
Timeline

DENIZE EZZALDINE

CarMax
Houston,TX
2
Languages
26
years of professional experience

Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.

Work History

Sales Associate

9 Months
CarMax | 01.2026 - Current
  • Guided customers through CarMax sales process, matching vehicle needs with inventory and no-haggle pricing.
  • Presented vehicle features, condition details, and financing options to support informed purchase decisions.
  • Managed customer interactions across showroom, phone, and digital channels to maintain responsive service.
  • Coordinated test drives, trade-in discussions, and purchase paperwork with accuracy and professionalism.

Restaurant Manager

1 Year 7 Months
Al Retaj Yemeni Restaurant | 05.2024 - 12.2025
  • Monitored quality standards in products to maintain consistency.
  • Managed customer service and satisfaction initiatives to enhance guest experiences
  • Trained restaurant staff and developed employment skills for career growth
  • Ensuring consistent Quality

PSA Supervisor

9 Years 5 Months
Emirates Airline | 01.2011 - 06.2020
  • English Translator for Arabic language people at the airport
  • Assisted passengers with inquiries and provided guidance throughout their airport experience.
  • Bush Intercontinental Airport

Communication Assistant

2 Years 9 Months
United Nation | 09.2006 - 06.2009
  • Communication assistant and liaison officer duties
  • Translated official documents and verbal communications for international meetings to facilitate cross-cultural understanding
  • Assisted customers with inquiries and product information

Manager

1 Year
InterSOS organization | 09.2007 - 09.2008
  • Supervised teams in human relief after war, visited villages and assessed their needs.
  • Directed field operations, aligning activities with humanitarian standards and organizational procedures.
  • Led cross-functional teams, clarifying priorities and resolving implementation bottlenecks.
  • Coordinated stakeholder engagement with partners, authorities, and communities to support program delivery.

English Teacher for primary school grade 5

4 Years 9 Months
LEST school | 09.2001 - 06.2006

English Teacher for high school grade 10

5 Years
Lebanese public school | 01.2001 - 01.2006

Education

PHD - Social Science and Communication

Beirut Arab University | Beirut

Master of Science - Banking Teller and Customer Service Training Program

Houston Community College | Houston, Texas

Degree

- Computer Programming and Print

National Establishment for Employment | Beirut | 09-2003
Degree

Skills

Customer Engagement
Sales Communication
Operations
Product Knowledge
Client Support
Team Coordination
Sales Presentation
Customer Solutions
Effective communication
Collaborative Selling
Sales Leadership
Financial Literacy

LANGUAGES

English (Native)
Arabic (Native)

Timeline

Sales Associate

CarMax
01.2026 - CurrentRead More

Restaurant Manager

Al Retaj Yemeni Restaurant
05.2024 - 12.2025Read More

PSA Supervisor

Emirates Airline
01.2011 - 06.2020Read More

Manager

InterSOS organization
09.2007 - 09.2008Read More

Communication Assistant

United Nation
09.2006 - 06.2009Read More

English Teacher for primary school grade 5

LEST school
09.2001 - 06.2006Read More

English Teacher for high school grade 10

Lebanese public school
01.2001 - 01.2006Read More

National Establishment for Employment

from Computer Programming and Print
Read More

Beirut Arab University

PHD from Social Science and Communication
Read More

Houston Community College

Master of Science from Banking Teller and Customer Service Training Program
Read More
DENIZE EZZALDINE