Summary
Overview
Work History
Education
Skills
Timeline
Generic

Denna Cummings

Roswell,GA

Summary

Dynamic Software Engineer with extensive experience at Rocket Software, specializing in Jira management and workflow automation. Proven ability to enhance user interfaces and streamline processes, leveraging strong problem-solving skills. Adept at collaborating with cross-functional teams to deliver impactful software solutions and technical specifications. Active Secret Clearance holder.

Overview

26
26
years of professional experience

Work History

Software Engineer

Rocket Software
Waltham, Massachusetts
01.2022 - Current
  • Build and configure detailed workflows, security permissions, field and screen customizations, and system settings.
  • Create projects in Jira Service Desk and Jira Software projects for Data Center.
  • Collaborate with departments to understand their requirements, and provide streamlined business processes.
  • Manages Jira instances, including adding and managing apps installed on the instance.
  • Create projects, boards, filters, and customized dashboards for users.
  • Organized Jira projects into project categories and built a hierarchy in groups.
  • Created object schemas and imported objects in assets.
  • Implement and create complex automation rules with smart values and branches. Collaborated with cross-functional teams to define project requirements and specifications.
  • Designed user interfaces for enhanced user experience in applications.
  • Engaged in continuous learning of emerging technologies and industry trends.
  • Participated in regular meetings with stakeholders to discuss project progress, changes, challenges.
  • Analyzed user requirements to develop software solutions and created technical specifications.

Application Developer

Georgia Tech Research Institute
01.2019 - 01.2022
  • Automate and extend base Jira/Confluence functionality, including scripting, customizing workflows, adding post functions, and setting up dashboards, boards, and filters.
  • Develop ScriptRunner and Groovy scripts to compile data reports used for business operations support.
  • Leverage Jira and Confluence for task management and documentation purposes to support knowledge sharing and process streamlining across the team.
  • Built multiple Jira Service Desks supporting organization-wide efforts to streamline business processes, such as resource management, scheduling, and approvals.

Manager

Georgia Tech Research Institute
01.2016 - 01.2019
  • Develop and implement processes and procedures within Institute policy.
  • Oversee the Director’s Office financial records.
  • Direct business and operational initiatives to unit management.
  • Provide guidance to senior leadership in operational effectiveness in the laboratories.
  • Designed organizational charts and presentations for senior leadership in the laboratories.

Supervisor

Georgia Institute of Technology
01.2014 - 01.2016
  • Managed and updated Sigma websites.
  • Created policies and procedures handbook for staff.
  • Supervised staff members and conducted performance evaluations.

Business Administrator

Georgia Institute of Technology
01.2011 - 01.2014
  • Report preparation, budgeting, reconciliation.
  • Monitored all activities associated with the post award process.
  • Prepared financial data for outgoing grant proposals.
  • Coordinated all procurement activities and review time documents for staff.

Program Coordinator

Georgia Institute of Technology
01.2006 - 01.2011
  • Streamlined housing procedures and business policies.
  • Managed technical support in the housing application process.

Business Operations

Georgia Institute of Technology
01.2004 - 01.2006
  • Negotiated contracts with outside vendors.
  • Managed inventory & lab supplies in the department.

Air Controller

US Air Force
, USA
01.2000 - 01.2004
  • Company Overview: Hurlburt Field, FL (Honorable Discharge)
  • Compiled data for statistical reports, checklists, and matrixes.
  • Ensured safe and efficient flight operations of aircraft at overseas and domestic military airfields.
  • Coordinated and issued landing and takeoff instructions to pilots.
  • Established and controlled ground communications during missions.
  • Hurlburt Field, FL (Honorable Discharge)
  • Deployments: Uzbekistan, Qatar, Jordan, and Turkey
  • Medals: Operation Enduring Freedom (9/11/2001) - Joint Service Achievement Medal, Operation Iraqi Freedom (1/23/2003) - Joint Service Achievement Medal

Education

MPA - Information Systems

Kennesaw State University
Kennesaw, GA
09-2019

BS - Computer Information Systems

DeVry University
Alpharetta, GA
01-2009

Skills

  • Secret Clearance (active)
  • Jira management
  • Workflow automation
  • User interface design
  • Technical specifications
  • Data analysis
  • Software development
  • Atlassian Tools (Jira, Confluence, etc)
  • BitBucket
  • SQL
  • JQL query
  • Software Development Life Cycle
  • Problem Solving
  • Critical Thinking
  • Attention to Detail
  • Strong Written Communication
  • Strong Verbal Communication

Timeline

Software Engineer

Rocket Software
01.2022 - Current

Application Developer

Georgia Tech Research Institute
01.2019 - 01.2022

Manager

Georgia Tech Research Institute
01.2016 - 01.2019

Supervisor

Georgia Institute of Technology
01.2014 - 01.2016

Business Administrator

Georgia Institute of Technology
01.2011 - 01.2014

Program Coordinator

Georgia Institute of Technology
01.2006 - 01.2011

Business Operations

Georgia Institute of Technology
01.2004 - 01.2006

Air Controller

US Air Force
01.2000 - 01.2004

MPA - Information Systems

Kennesaw State University

BS - Computer Information Systems

DeVry University