Denna Kuffel
Northfield,IL
Summary
Accomplished Human Services Professional with experience supporting 30+ participants weekly and collaborating with staff across 7 hospitals. Recognized for rapid promotions, strong leadership, and exceptional organizational skills, including developing schedules for 20+ participants and 6+ employees. Awarded Employee of the Month and Mission Award for quality documentation and outstanding service in community-based care.
Overview
6
6
years of professional experience
Work History
Choices Care Coordinator
North Shore Senior Center
Northfield, IL
04.2023 - Current
- Assist 30+ participants weekly by assessing functional needs and providing early counseling, helping maintain participant independence and wellbeing.
- Educate and assist participants in applying for home health services, enabling safe discharge home.
- Establish and maintain effective communication with staff at 7 different hospitals to ensure high-quality patient care and smooth transitions.
- Coordinate referrals to 20+ local skilled nursing facilities in collaboration with hospital discharge planners.
- Utilize company software and databases to maintain accurate records, supporting compliance and reporting.
Field Supervisor
Springs Family Respite Care
Colorado Springs, CO
01.2023 - 03.2023
- Conducted field evaluations for 5+ employees to ensure services were completed according to the participant's Plan of Care, improving service quality.
- Trained new employees according to agency standard policies and procedures, enhancing onboarding effectiveness.
- Assisted with implementing participants' Plans of Care based on their needs, ensuring individualized support.
Direct Support Professional
Springs Family Respite Care
Colorado Springs, CO
08.2022 - 01.2023
- Assisted 5+ participants daily with activities of daily living, maintaining self-esteem and independence.
- Monitored participant progress and documented behavior and health changes to keep the care team updated.
- Promoted within one year after displaying strong leadership skills, demonstrating commitment and reliability.
SCC Coordinator
Stellar Care and Services
Colorado Springs, CO
05.2021 - 08.2021
- Developed daily employee and participant day program schedules for 6+ employees and 20+ participants.
- Ensured client documentation was completed promptly and provided feedback to employees to ensure quality and compliance.
- Modeled strong leadership and problem-solving skills to encourage teamwork and develop employee competencies.
SCC Mentor
Stellar Care and Services
Colorado Springs, CO
08.2020 - 05.2021
- Supervised and mentored 20+ adults with intellectual and developmental disabilities in the community.
- Acted as Chairman of the Activities Committee, creating monthly activity calendars to increase engagement.
- Recognized as November 2020 Employee of the Month.
Education
Bachelor of Science - Child, Adult And Family Services
Iowa State University
Ames, IA08-2019
Skills
- Case management
- Patient advocacy
- Maintaining regulatory compliance
- Exceptional communication skills
- Patience and empathy
- Fast learner
- Documentation proficiency
- Organizational skills
- Care planning
- Progress monitoring
Timeline
Choices Care Coordinator
North Shore Senior Center
04.2023 - Current
Field Supervisor
Springs Family Respite Care
01.2023 - 03.2023
Direct Support Professional
Springs Family Respite Care
08.2022 - 01.2023
SCC Coordinator
Stellar Care and Services
05.2021 - 08.2021
SCC Mentor
Stellar Care and Services
08.2020 - 05.2021
Bachelor of Science - Child, Adult And Family Services
Iowa State University