
Dedicated Counselor Technician with a background in medical assisting, bringing strong empathy, teamwork, and adaptability to client care. Experienced in supporting individuals through behavioral health challenges while collaborating with healthcare professionals to ensure quality, compassionate service.
Provided coaching on activities of daily living(ADLS), life skills, communication,and community integration as clients work toward their goals
Assisted clients in developing coping strategies and managing mental health challenges.
Facilitated group therapy sessions focused on topics such as anger management, stress reduction, and effective communication skills.
Administered patient assessments and vital sign measurements to support clinical teams.
Assisted in scheduling appointments and maintaining accurate patient records.
Educated patients on treatment plans and medication management for improved health outcomes.
Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
Assisted healthcare providers with patient examinations and procedures.
Kept close eye on passenger behavior and watched for injuries, illnesses, and disputes.
Assisted students with safe and orderly boarding and exiting of vehicle.
Responded to transportation questions and requests for information from children and parents.
Communicated clearly and effectively with patients and their guardians to verify information, determine purpose of visit and record medical history.
Implemented electronic health record systems to streamline documentation processes.
Administer immunizations to pediatric patients (ages 0–18)
Analyzed transactions to identify fraudulent activity and mitigate risks.
Led initiatives that reduced false positive rates in fraud detection systems.
Conducted thorough investigations into suspected fraudulent activities, resulting in timely resolution of cases.
Managed patient scheduling and appointment coordination to enhance clinic efficiency.
Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Professional Boundaries
Trauma Informed Care
Adaptability and flexibility
Documentation and reporting
Group therapy facilitation
Community resources
Client advocacy
Motivational Interviewing
Clinical documentation
HIPAA compliance
Patient-focused care
Phlebotomy techniques
NRCMA
NRCPT
Valid Class E Driver’s License
State Certified Nursing Assistant License
Basic Life Support Certification
Certified Medication Aide