Summary
Work History
Education
Skills
Timeline
Generic

Dennie Mika Joiner

Kihei,HI

Summary

Dynamic leader with proven success in retail operations, notably at Moonbow Tropics. Excelled in customer service and problem-solving, enhancing shopping experiences and exceeding sales targets through effective inventory and team management. Skilled in multitasking, trained and mentored staff, achieving significant improvements in customer satisfaction and operational efficiency.

Work History

Retail Store Manager

Moonbow Tropics
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Completed routine store inventories.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Created employee schedules to align coverage with forecasted demands.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Supervised guests at front counter, answering questions regarding products.
  • Assisted with hiring, training and mentoring new staff members.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Assisted in recruiting, hiring and training of team members.

Education

12 -

Kapaa High School
Kapaa, HI
1985

Skills

  • Customer Service
  • Strong multi-tasking
  • Problem-Solving
  • Retail Operations

Timeline

Retail Store Manager

Moonbow Tropics

12 -

Kapaa High School
Dennie Mika Joiner