Dennis Burnham
White River Junction,VT
Summary
Results-driven Assistant Manager with a strong focus on staff development and operational efficiency. Known for adaptability and active listening, successfully leading teams to improve customer experiences and achieve sales goals through innovative training programs.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Hannaford Supermarket
02.2019 - Current
- Led team in daily operations, ensuring optimal store performance and customer satisfaction.
- Developed training programs for new employees, enhancing onboarding processes and knowledge retention.
- Implemented inventory management systems, improving stock accuracy and reducing waste.
- Collaborated with department managers to drive sales initiatives and promotional events effectively.
- Mentored junior staff on best practices in customer service and operational procedures, fostering skill development.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Education
High School Diploma -
Hartford High School
White River Junction, VTSkills
- Decision-making
- Staff training and development
- Orientation and training
- Multitasking and organization
- Adaptability and flexibility
- Professional and courteous
- Multitasking
- Active listening
- Computer skills
- Multitasking Abilities
Timeline
Assistant Manager
Hannaford Supermarket
02.2019 - Current
High School Diploma -
Hartford High School