Dennis Calder
Abingdon,MD
Summary
Results-oriented Appliance Sales and Management professional with over 20 years of experience at Applianceland. Demonstrated success in driving sales growth and enhancing customer service through extensive product knowledge and team training. Proven ability to lead teams, optimize operations, and achieve measurable profitability improvements. Recognized for adaptability and leadership, with a history of promotions reflecting increased responsibilities.
Overview
21
21
years of professional experience
Work History
Store Manager, Sales Manager, Contract Sales, Contract Accounts Receivable
Applianceland
Beltsville, Maryland
04.2012 - 01.2025
- Oversee Store sales and Management. Contract sales and Accounts Receivable for contract.
- Lead and mentor a team of 1-2 to drive sales numbers and customer satisfaction.
- Developed relationships with contract clients to streamline efficiency and growth.
- Implemented customer approach and sales techniques resulting in year to year growth of sales numbers and decreased customer issues.
- Collaborate with delivery departments and corporate office to ensure customer satisfaction.
Appliance Sales Associate - Sales
Applianceland
Beltsville, Maryland
08.2006 - 04.2012
- Managed sales to improve store performance.
- Successfully drove sales to hit store goals.
- Developed expertise in product knowledge.
Appliance Delivery & Installation
Applianceland
Beltsville, Maryland
03.2004 - 08.2006
- Gained foundational knowledge in [mention relevant field or area].
- Consistently exceeded performance expectations, leading to promotion.
- Contributed to [mention an early achievement or project].
Education
High School Diploma -
Old Mill High School
Millersville, MD01.1999
Skills
- Leadership and team development
- Project management and process improvement
- Consumer sales proficiency
- Strategic planning and problem solving
- Client and stakeholder relationship management
- Product knowledge
- Customer service
- Installation background
- Customer service
- Inventory control
- Contract management
- Problem solving
- Data analysis
- Customer response
- Maximizing profitability
- Reliable
- Friendly and positive
- Sales coaching
- Personnel development
Achievements And Awards
- Top Salesperson 11 out of 20 years (Top each of the last 7 years)
- Consistently exceeded year to year sales numbers for managed store location.
Timeline
Store Manager, Sales Manager, Contract Sales, Contract Accounts Receivable
Applianceland
04.2012 - 01.2025
Appliance Sales Associate - Sales
Applianceland
08.2006 - 04.2012
Appliance Delivery & Installation
Applianceland
03.2004 - 08.2006
High School Diploma -
Old Mill High School
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