Owner/operator with expertise in dent repair and customer service. Proven ability to coordinate insurance claims and develop effective marketing strategies, driving customer satisfaction and business growth.
Overview
1
1
Certification
25
25
years of professional experience
Work History
Owner/operator
Quality Dent repair
Phoenix , Arizona
01.2000 - 12.2024
Managed daily operations of the business, including staff, sales, inventory, and accounting.
Managed daily operations of dent repair services, coordinating team scheduling to ensure efficient service delivery.
Trained and mentored staff in dent repair techniques and customer service skills.
Developed targeted marketing strategies to promote services within the local community.
Built strong customer relationships through effective communication and support, enhancing customer satisfaction and loyalty.
Cultivated long-term customer relationships by providing exceptional service and promptly resolving issues, fostering repeat business.
Coordinated repairs with insurance companies to streamline claims processes.
Customer Accounts and Claims Admin at Roofing & Insurance Restoration CompanyCustomer Accounts and Claims Admin at Roofing & Insurance Restoration Company