Dennis Colon
Tallahassee,Florida
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
Manager
Carrabba's Italian Grill
08.2017 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Supervisor
Red Robin
03.2015 - 07.2017
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
Server
Longhorn Steakhouse
03.2015 - 07.2017
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
High School Diploma -
Leon High School
Tallahassee, FL05.2014
Skills
- Customer Relationship Management
- Managing Terminations
- Collaborate Cross-Functionally
- Business Planning
- Schedule Preparation
- Managing Multiple Tasks
- Key Performance Indicators (KPI)
Timeline
Manager
Carrabba's Italian Grill
08.2017 - Current
Supervisor
Red Robin
03.2015 - 07.2017
Server
Longhorn Steakhouse
03.2015 - 07.2017
High School Diploma -
Leon High School